Navigating Exterro.com: Solutions, Products, Industries, and Resources

Updated

Exterro.com is organized around four main entry paths: Solutions (grouped by function such as eDiscovery, forensics, privacy, and governance), Products (named tools like FTK, Legal Hold, and Data Retention), Industries (financial services, healthcare, government, law enforcement, and others), and Use Cases (breach response, FOIA requests, corporate investigations, and similar tasks). Start from the path that matches how you think about your problem — a function, a tool, a sector, or a task — then drill into the product page or resource that fits. The site also exposes a Trust Center, Contact Us, and a dedicated FTK product downloads page for visitors who already know what they need.

Choosing your starting point

If you are… Start here What you'll find
Comparing capabilities by function Solutions Legal, Information Governance / IT & Security, E-Discovery, Forensics & Investigations, Privacy & Compliance, Government & Public Sector, Law Enforcement
Looking for a specific tool Products Subpoena Manager, Legal Hold & Preservation, eDiscovery Data Management, Review, Remote Mobile Discovery, Request Management, FOIA & Public Records Response, Data Source Directory
In a regulated or sector-specific role Industries Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Technology & Telecommunications, Government & Public Sector, Law Enforcement, Law Firms, Manufacturing & Consumer Goods
Working from a task or trigger event Use Cases eDiscovery & Document Review; ECA, Data Collection, and Processing; Corporate Investigations; Criminal Investigations; Breach Response; FOIA and Public Records; Automated Data Retention and Defensible Disposition; Data Discovery & Mapping; Data Subject Rights Automation; Privacy Compliance Automation

The Solutions menu is the broadest on-ramp: each entry (Legal, Information Governance / IT & Security, E-Discovery, Forensics & Investigations, Privacy & Compliance, Government & Public Sector, Law Enforcement) expands into the products and use cases that sit under it, so you can move from a general need to a named product without leaving the menu.

Product families at a glance

Products are grouped by discipline, which helps when you know the category but not the tool name:

  • eDiscovery — Subpoena Manager, Legal Hold & Preservation, eDiscovery Data Management, Review, Remote Mobile Discovery, Request Management, FOIA & Public Records Response, Data Source Directory.
  • Digital Forensics — FTK (Forensic Toolkit), FTK Central, FTK Imager, FTK Imager Pro, FTK Enterprise, FTK Connect, Remote Mobile Discovery, Smart Breach Review. A separate FTK Product Downloads page is listed for existing users who need installers or updates.
  • Data Governance — Data Retention, RoPA Manager, Assessment Manager, Data Subject Rights Manager, Consent & Preference Manager, and OptiX360.
  • Platform & Intelligence — Data Risk Management Platform, ARMOUR (Autonomous AI Framework), Exterro Intelligence (AI Insights), Exterro Assist (AI Assistant), and Connectors.

If your question is about how the AI layer works rather than a single tool, the Platform & Intelligence group is the right destination — ARMOUR, Exterro Intelligence, and Exterro Assist are described there as the AI components layered across the product set.

Finding resources and proof points

The Resources hub collects the site's supporting material in one place: infographics, blog posts, case studies, podcasts, Data Privacy Alerts, product briefs, events and webinars, and whitepapers. Two practical uses:

  • Validating a choice — case studies and product briefs are the fastest way to see a tool applied to a scenario like yours. The site's own example is an FBI case study on using Exterro FTK in the Trump WHCA assassination case, presented as evidence of speed under time pressure.
  • Staying current — Data Privacy Alerts and the blog cover regulatory and practice changes; webinars and whitepapers go deeper on method.

Product briefs sit alongside the product pages, so if a product page is too high-level, check Resources for the corresponding brief before requesting a demo.

Trust, contact, and company pages

  • Trust Center — linked from both the top navigation and the footer; use it for security, compliance, and assurance information rather than sales material.
  • Contact Us — available in the header and footer for sales or support routing.
  • Company — Our Company, News & Press, Careers, and Partners (with an Explore Partners page) for background, announcements, hiring, and the partner ecosystem.

Common navigation snags

  • Solutions vs. Products overlap. The same capability can appear under both — for example, FOIA & Public Records Response is listed as a product and FOIA and Public Records as a use case. If a product page feels too narrow, the matching use case page usually frames the same tool in a workflow context.
  • FTK has its own download path. Don't hunt through product marketing pages for installers; the FTK Product Downloads entry in the Products menu is the intended route.
  • "New" tags mark recent additions. Several menu items carry a "New" label (for example ARMOURop, OptiX360, and the reorganized solution categories), which signals where the site has changed most recently — useful if documentation you have predates a rename.
  • AI naming is specific. ARMOUR, Exterro Intelligence, and Exterro Assist are distinct components, not synonyms; match the name to the capability you're evaluating.