The Chilliwack Animal Safe Haven: Hours and Contact Details
Updated
The Chilliwack Animal Safe Haven is open by appointment only. Its regular hours are Monday through Friday and Sunday, 9:00 am–12:00 pm, and Saturday, 10:00 am–2:00 pm. The published contact email is [email protected]. The site explicitly asks that you do not call, email, or show up without an appointment.
Hours of Operation
| Day | Hours |
|---|---|
| Monday | 9:00 am – 12:00 pm |
| Tuesday | 9:00 am – 12:00 pm |
| Wednesday | 9:00 am – 12:00 pm |
| Thursday | 9:00 am – 12:00 pm |
| Friday | 9:00 am – 12:00 pm |
| Saturday | 10:00 am – 2:00 pm |
| Sunday | 9:00 am – 12:00 pm |
These are the posted hours, but the shelter operates by appointment only — the hours indicate when appointments are available, not walk-in visiting times.
Contact
- Email: [email protected]
- Appointment requirement: The site states: "Please don't call, email or show up without an appointment."
This means the email address is for starting or managing the appointment process, not for drop-in inquiries. If you want to visit, adopt, volunteer, or help in another way, the first step is to book an appointment rather than contacting the shelter directly.
How to Book an Appointment
Appointment booking and the adoption process both start with the online application form on the website. After you submit it, the shelter reviews the application and contacts you by email to schedule an appointment.
Practical sequence:
- Fill out the online application.
- Wait for the shelter to review it.
- Watch your email for an appointment invitation.
- Attend at your booked time.
Because appointments are arranged by email after review, the posted phone-style hours are not a walk-in window — they are the window in which booked appointments take place.
What to Expect When You Visit
- Adoptable cats and kittens are listed on the shelter's Petfinder page.
- The shelter notes it often receives several applications for each cat, and a cat you are interested in may already have been adopted by the time you apply.
- If that happens, the site advises not to despair — there are many other cats available to meet.
- A separate page lists cats currently on stray hold in the shelter, powered by Shelterluv.
Other Ways to Get Involved
The Chilliwack Animal Safe Haven Society is a registered Canadian charity and animal welfare organization supported solely by donations, grants, and sponsorships. Beyond adoption, the site points to:
- Volunteer opportunities
- Fundraising
- Donation options (linked from the site)
If you are looking to volunteer or help in other ways, the organization states it is grateful for the assistance — but the same appointment-first rule applies to visiting.
Key Takeaways
- By appointment only — no walk-ins.
- Hours: Mon–Fri and Sun 9:00 am–12:00 pm; Sat 10:00 am–2:00 pm.
- Email: [email protected].
- Don't call, email, or arrive without an appointment.
- Start here: the online application form, then wait for an email to book your appointment.