What Academic Support Services Does UO Continuing and Professional Education Provide?
Updated
UO Continuing and Professional Education (CPE) provides behind-the-scenes academic support for both credit and noncredit programs, working in partnership with local employers, associations, vendors, and UO academic units. If you are a department, faculty member, employer, or association that needs help running a program—rather than a student looking to enroll—this is the service line aimed at you. CPE programs are self-support and fee-based and do not use state dollars, so support is arranged through these partnerships rather than as a free university service.
Who the academic support is for
CPE's academic support is designed for organizations and UO units that need administrative help delivering a program, not for individual learners seeking a course. According to the site, the partners include:
- Local employers
- Associations
- Vendors
- UO academic units (schools and colleges)
CPE also works with national credentialing associations. The unit serves more than 5,000 participants annually across its programs, which gives a sense of the scale these support services operate at.
What services are included
The site describes the support as covering credit and noncredit programs, and lists the following services (explicitly "including but not limited to"):
| Service | What it covers |
|---|---|
| Registration processing and management | Handling sign-ups and enrollment administration |
| Accounting | Financial processing for the program |
| Customer service | Front-line support for participants |
| Data management | Organizing and maintaining program data |
The page separates this into Credit Program Support and Noncredit Program Support, and also lists Eugene Event Facilities as part of the academic support offering.
How this fits with the rest of CPE
Academic support is one of several functions CPE performs. The same unit also runs:
- Lifelong Learning — including the Osher Lifelong Learning Institute and Osher Online Seminars
- Professional Development — programs such as AI Essentials, AI for HR Professionals, AI for Marketing, and Project Management
- Conference Services — administrative support for conferences and noncredit workshops, including events offered by academic departments and individual faculty members
So if your need is running an event or workshop rather than a full academic program, Conference Services is the more specific fit; academic support is the broader administrative backbone.
What to check before requesting support
- Confirm whether your program is credit or noncredit, since CPE lists separate support tracks for each.
- Expect a fee-based arrangement. CPE states its programs are self-support and fee-based and do not use state dollars, so support is not a no-cost service.
- Note that the service list is not exhaustive. The page says services "can include but are not limited to" the four listed, so additional needs may be negotiable.
- Use the Contact section of the site to reach CPE about a specific partnership, since the page does not publish a separate intake form or pricing for academic support.