What AI Automation Use Cases Does Kolena Cover for Insurance and Construction?

Updated

Kolena's Events & Resources site (go.kolena.com) covers two directly relevant AI automation use cases: an AI-powered insurance webinar framed around cutting chaos and boosting efficiency, and a video on automating payment application processing in construction with AI. Both are listed as on-demand resources rather than scheduled events, so you can review them without waiting for a live session. The insurance material is a past webinar; the construction material is a video. If your interest is operational efficiency in either industry, these are the two entries to start with.

Insurance: AI-Powered Efficiency

The insurance resource appears under Past Webinars with the title "AI-Powered Insurance: Cut The Chaos, Boost Efficiency." The framing points to back-office and workflow friction rather than customer-facing products — the promise is reducing operational chaos and improving efficiency through AI.

What to expect and how to use it

  • Format: a recorded webinar, listed alongside other past sessions.
  • Best fit: teams evaluating where AI can remove manual bottlenecks in insurance operations.
  • How to approach it: treat it as an orientation session. Note which processes the speakers describe as chaotic or manual, then map those against your own workflows to decide whether a deeper evaluation is warranted.
  • Verification: after watching, you should be able to name at least one concrete insurance process where automation is plausible and one where the session gave no specific guidance. That gap tells you what still needs research.

Construction: Payment Application Automation

The construction resource is a video titled "Automate Payment Application Processing in Construction with AI." Payment applications are a document-heavy, recurring process in construction finance, which makes them a natural automation target.

What to expect and how to use it

  • Format: video, listed in the Videos section.
  • Best fit: construction finance, project controls, or operations staff who handle payment applications repeatedly.
  • How to approach it: watch with your current payment application workflow in hand. Track the inputs (what documents or data go in), the actions the automation performs, and the expected output at each stage. Compare that sequence to your own process step by step.
  • Common sticking point: payment applications vary by contract and project, so check whether the video addresses variation or assumes a standardized format. If it assumes standardization, your first task is assessing how uniform your own documents are.

The Two Use Cases Side by Side

Dimension Insurance Construction
Resource title AI-Powered Insurance: Cut The Chaos, Boost Efficiency Automate Payment Application Processing in Construction with AI
Format Past webinar Video
Stated focus Cutting chaos, boosting efficiency Automating payment application processing
Operational area General insurance operations Construction finance / payment workflows
Best for Teams scoping AI in insurance operations Teams handling recurring payment applications

Both entries share the same underlying theme: applying AI to repetitive, document- or process-heavy operational work. Neither listing, as presented on the page, specifies pricing, access requirements, or registration steps — check the individual resource pages for those details before planning around them.

Choosing Where to Start

  • If you work in insurance: start with the insurance webinar. It is the only insurance-specific item listed and is framed at the operational level, which suits early scoping.
  • If you work in construction finance: start with the payment application video. It is narrower and more process-specific, so it is more useful once you have a concrete workflow to compare against.
  • If you are comparing across industries: watch both. The shared efficiency framing makes them easy to evaluate on the same axis — how much manual handling each use case removes.

Related Resources on the Same Page

The site also lists real estate and general AI content that may provide useful context:

  • Past Webinars: "The Future of Real Estate with AI," "AI Automation for Real Estate Lease and Rent Roll Automation in 30 Minutes with AI."
  • Downloads: an eBook, "How AI is Revolutionizing Real Estate."

If your insurance or construction question is really about document-heavy back-office automation more broadly, the lease and rent roll session is the closest analogue — it deals with recurring document processing in a comparable way.