What Are Kraft Music Demo Gear and Return Items?
Updated
Kraft Music's demo gear and return items are previously handled instruments sold at a discount from new pricing. The clearest example on the site is a Nord Stage 4 88 Stage Keyboard (Return) listed at $5,399.99, shown under a section headed "Save on gently handled demo gear." These listings suit buyers who want a specific model, accept that it has been out of the box, and are willing to trade a lower price for less-than-new condition. If you need factory-sealed condition or a guaranteed unopened unit, buy new instead.
What "gently handled demo gear" means
The phrase describes instruments that have been handled rather than kept sealed. In practice that covers two situations:
- Demo units — gear used for in-store or showroom demonstration, so it has been played and may show light wear.
- Return items — gear a previous customer sent back. The Nord Stage 4 88 listing is labeled "(Return)" directly in the product name, so the reason it's discounted is visible before you click.
Kraft Music groups these under the "Save on gently handled demo gear" carousel, which separates them from the new-in-stock listings elsewhere on the page.
How the pricing works
The discount is the whole point of the category. The Nord Stage 4 88 return is listed at $5,399.99, and the label "Save on gently handled demo gear" tells you it sits below the new price for the same model. For comparison, new gear on the same page carries full retail: the UDO Audio DMNO at $2,850.00, the Roland Aerophone Pro AE-30A at $1,799.99, and the Viscount Legend 261 at $3,455.00 are all listed at standard prices with no return or demo label.
| Listing type | Label shown | Condition signal | Price |
|---|---|---|---|
| New gear | "In Stock" / "Pre-order" | Factory new | Full retail |
| Demo / return | "(Return)" or demo section | Gently handled | Discounted |
The site does not publish a fixed percentage off for demo gear, so the only reliable way to judge the savings is to compare the demo price against the new price for the same model.
Condition and warranty considerations
The page evidence confirms these items are "gently handled" and discounted, but it does not spell out the warranty terms, return window, or cosmetic grading for demo and return units. That means you should confirm the following before ordering:
- Warranty coverage — whether the manufacturer's warranty still applies and for how long.
- Return policy — whether demo/return items can be returned if they don't meet expectations.
- Cosmetic condition — whether the specific unit has scratches, missing accessories, or original packaging.
- Included accessories — whether the power supply, pedals, manuals, or bundled extras come with it.
These are the details that decide whether a demo unit is a good deal or a risk. Ask before checkout rather than assuming.
When a demo or return item makes sense
Choose demo/return gear if:
- You want a specific high-end model (like the Nord Stage 4 88) and the discount is meaningful.
- You're comfortable with an instrument that has been played.
- You've confirmed warranty and return terms.
Buy new instead if:
- You need factory-sealed condition.
- You want the full manufacturer warranty with no questions.
- The discount is small enough that new pricing is close.
Where to check current demo listings
Demo and return items rotate as units sell, so the inventory changes. Look for the "Save on gently handled demo gear" section on the Kraft Music homepage and for product names containing "(Return)" or similar condition labels. Because these are individual units, a listing you see today may be gone tomorrow — check the specific product page for current price, stock status, and any condition notes before buying.