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EnglishWhat Are the GEOH Billing Standard and Billing Executive Packages?
Updated
GEOH lists two billing packages on its site: the Billing Standard Package and the Billing Executive Package. The site does not publish a feature-by-feature comparison or prices for either, so the practical answer is that you should confirm the current scope and cost with GEOH before choosing. What the site does establish is the outcome both packages are sold against: faster payment, simpler EVV, and caregivers who stay on track, with GEOH stating that agencies switching from in-house billing to GEOH get paid on average 15% more.
What the site confirms about each package
| Item | What GEOH states | What is not published |
|---|---|---|
| Billing Standard Package | Exists as a named package with its own page | Feature list, price, contract terms |
| Billing Executive Package | Exists as a named package; cited by customers as giving them time to grow | Feature list, price, contract terms |
| Shared outcome | Get paid quicker, make EVV simple, keep caregivers on track | Which features sit in which tier |
| Billing performance claim | Agencies switching from in-house billing get paid on average 15% more | How the 15% is measured or over what period |
The only package-level evidence on the site comes from customer quotes. Ferrin Parham and Frenchie of Holy Spirit Home Care say the Billing Executive Package "gave us more time to do what we love while still being able to expand our agency." That points to the Executive tier being positioned for owners who want billing handled with less of their own involvement, but it is a customer's description, not a published feature list.
How to decide between them
Because the tier differences are not documented publicly, treat the choice as a scoping conversation rather than a feature checklist. A workable approach:
- Write down your current billing load. Count claims submitted per month, denials and recoupments you are chasing, and hours your staff spends on billing and EVV correction.
- Ask GEOH to map each package to that list. Specifically ask which tasks the Standard Package leaves with your team and which the Executive Package takes over.
- Ask how the 15% claim would apply to you. Request the basis of the comparison and what an agency of your size and payer mix typically sees.
- Confirm price, contract length, and any setup or onboarding fees in writing before signing. None of this appears on the site.
- Request a walkthrough of the billing workflow — claim creation, submission, denial handling, and remittance posting — and check it against the tasks from step 1.
A short strategy meeting is the route GEOH itself offers on its homepage ("Meet with a Home Care Strategist"), which is the appropriate place to get the tier details the site omits.
Context worth weighing
GEOH reports 12,000+ users, 800+ agencies, $572M+ in Medicaid claims paid, and a 4.9 rating on Capterra, plus a 2026 Capterra ranking for usability and customer support based on customer votes. These are vendor-published figures; they tell you the platform operates at scale in Medicaid-heavy home care, not which billing package fits you.
One customer quote is a useful caution on the value of billing support: an agency owner says GEOH "helped me recover $200,000 in back billing and put an end to recoupments." Recovering back billing is a different service from routine claim submission, so ask directly whether back-billing recovery and recoupment support are included in either package or priced separately.
Bottom line
Choose the Billing Standard Package if your team intends to keep meaningful hands-on billing work and you mainly need the platform and EVV. Consider the Billing Executive Package if owner time is your constraint and you want billing handled with less internal effort — the customer evidence points that way, but confirm the actual division of labor and the price with GEOH first, since neither is published.