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EnglishWhat Council Services Can Residents of Barking and Dagenham Access Through lbbd.gov.uk?
Updated
lbbd.gov.uk is the official website of the London Borough of Barking and Dagenham. Residents use it as the starting point for everyday council business: paying Council Tax, settling a parking penalty charge notice (PCN), paying council rent, and signing up for the council's One Borough newsletter. The site is the front door to local council information and transactions, so the exact service you need depends on which part of council business you are dealing with.
Core services you can start from the site
The homepage surfaces the most common resident transactions directly, so you do not need to hunt through menus to find them.
Council Tax
Residents can reach their Council Tax account area and pay Council Tax online. This is the route for managing your household's Council Tax bill rather than a general enquiries page.
Parking and penalty charge notices
Drivers who receive a parking ticket can use the site to pay a PCN. The parking section is the entry point for dealing with a penalty charge notice issued by the council.
Housing and tenant services
Council tenants can access tenant services and pay rent online. This covers the rent side of council housing rather than private renting or housing applications.
Staying informed
The council offers a One Borough newsletter sign-up for residents who want updates from the borough delivered to them.
How the site is organised
The site works as a directory of service areas rather than a single transaction page. Each service — Council Tax, parking, housing and tenant services — has its own section, and the payment pages sit inside those sections. If you are unsure where to begin, start from the service area that matches your issue (billing, parking, or housing) and follow it to the relevant account or payment page.
| What you need to do | Where to start on lbbd.gov.uk |
|---|---|
| Pay or manage your Council Tax | Council Tax section → your Council Tax account → pay your Council Tax |
| Pay a parking ticket | Parking section → penalty charge notices (PCNs) → pay a PCN |
| Pay council rent | Housing → council tenant services → rent → pay your rent |
| Get borough updates | One Borough newsletter sign-up |
What to expect when you use it
The site is built around completing transactions online, so the payment pages are the practical destination for billing and penalty matters. Before you start a payment, have the reference details for the specific account or notice to hand — the site routes you to the correct account page for each service rather than a single generic payment form.
For anything beyond these listed services, treat lbbd.gov.uk as the first place to check: it is the council's own channel for local information, and the service sections are the authoritative starting point for how the borough handles that area of council business.