What Cybersecurity Protections Does Platinum Systems Offer?

Updated

Platinum Systems provides four named cybersecurity protections as part of its Advanced Cybersecurity Protection service: premium Endpoint Detection & Response (EDR), DNS filtering, penetration testing, and proactive threat management. This applies to businesses that want their cyber defense handled by an outside provider rather than only by in-house staff — the company describes the service as eliminating anxiety about cyber threats through "comprehensive cybersecurity." The exact scope, tooling, and service-level terms for each item are not published on the page, so treat the list below as the categories Platinum Systems advertises, and confirm specifics directly with the company.

The four advertised protections

Protection What it addresses
Premium Endpoint Detection & Response (EDR) Detecting and responding to threats on endpoints such as workstations and servers
DNS filtering Blocking access to malicious or unwanted domains at the DNS layer
Penetration testing Testing your environment for exploitable weaknesses
Proactive threat management Ongoing monitoring and handling of threats rather than waiting for incidents

Endpoint Detection & Response (EDR)

EDR covers the devices where threats typically land. The page specifies "premium" EDR, which signals a higher-tier tool rather than a basic antivirus. What it does not state is which EDR product is used, how endpoints are licensed, or what response actions are included — ask these questions when you request a quote.

DNS filtering

DNS filtering works at the point where a device looks up a domain name, so it can block connections to known malicious sites before a user reaches them. It is a network-layer control that complements endpoint protection rather than replacing it. The page does not list the filtering vendor or categories blocked.

Penetration testing

Penetration testing is an offensive, point-in-time assessment: someone attempts to exploit your systems to find weaknesses before an attacker does. Because it is an engagement rather than a continuously running tool, ask how often testing is performed and whether it is included in the base service or scoped separately.

Proactive threat management

The page frames this as "proactive threat management," consistent with the company's broader positioning around proactive protection and monitoring. In practice this means threats are hunted and addressed continuously instead of only after an alert escalates. The page does not define response times or escalation paths.

How this fits with the rest of Platinum Systems' services

Cybersecurity is one of three service lines the page describes:

  • Fully Managed & Co-Managed IT Support — Platinum Systems either runs your entire technology environment or partners with your internal IT team, with security, strategy, and proactive monitoring included.
  • Advanced Cybersecurity Protection — the four protections above.
  • Strategic IT Leadership — a dedicated Virtual Chief Information Officer (vCIO) and Technology Alignment Manager (TAM) to align technology spending with business goals.

If you already have an internal IT team, the co-managed option is the relevant path: your team keeps day-to-day control while Platinum Systems supplies the security layer. If you have no internal IT function, fully managed support is the matching option. For a direct comparison of those two models, see the related question on fully managed vs. co-managed IT support at Platinum Systems.

What to verify before deciding

The page gives categories, not commitments. Before signing, get answers to:

  1. Which specific products back the EDR and DNS filtering, and whether licensing is per endpoint or per user.
  2. How often penetration testing runs and whether it is included or billed as a separate project.
  3. Response and escalation terms for proactive threat management — who is notified, how fast, and through what channel.
  4. How security interacts with co-managed support if you keep an internal team, including who holds admin access.
  5. Reporting — what you receive and how often, so you can verify the service is actually running.

Context on the provider

Platinum Systems is based in Kenosha, Wisconsin, and states it was founded there in 1997. The company positions itself as an IT and cybersecurity team offering "proactive protection," and its stated mission is to remove technology obstacles so clients can focus on core objectives. That background is useful for judging stability and local presence, but it is not evidence about the depth of any individual security control — the verification questions above are what settle that.