What Cybersecurity Solutions Does OpenText Cybersecurity Offer?

Updated

OpenText Cybersecurity (formerly AppRiver) offers four main solution areas: endpoint and email protection, backup and data recovery, and continuity and compliance. Each is designed to work independently or as part of a connected stack, so you can start with one capability and add others as needs change. The platform targets growing organizations and MSPs, and the company reports 150K+ customers, 15K+ partners, and 25+ years in operation.

Endpoint Security

Endpoint Security is built to stop ransomware, malware, and AI-assisted attacks. It combines three layers:

  • Endpoint protection — blocks threats on devices
  • DNS protection — filters malicious domains before connections are made
  • EDR (Endpoint Detection and Response) — detects and investigates suspicious activity

For teams without in-house security staff, OpenText also offers 24/7 MDR (Managed Detection and Response), which pairs AI-powered alert prioritization with human-led investigation. The stated goal is to catch threats faster than automated tooling alone.

Choose this if you need device-level protection and want the option of a managed service to handle investigation.

Email Security

Email Security uses machine learning to catch phishing and fraud attempts that static filters miss. The capability set includes:

  • Email threat protection
  • Encryption
  • Continuity (keeping email available during outages)
  • Security awareness training

The training component includes phishing attack simulations, aimed at helping employees recognize threats that technology can't fully block.

Choose this if phishing and business email compromise are your primary concern, or if you need email continuity during disruptions.

Backup & Data Recovery

This area covers three distinct recovery scenarios:

Solution What it protects
Data Backup and Recovery Servers, endpoints, and workloads across cloud, on-premises, and hybrid environments
SaaS Backup Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox data
Continuity & Compliance System accessibility and communications preservation during disruption

SaaS Backup specifically addresses deletion, corruption, and disruption of data held in third-party SaaS platforms — a gap that native SaaS retention policies don't always cover.

Choose this if you need to recover from ransomware, accidental deletion, or platform outages, and want backup coverage that spans both your own infrastructure and SaaS applications.

Continuity & Compliance

Continuity & Compliance keeps systems accessible and communications preserved even during disruption. This matters for organizations with regulatory or contractual obligations to retain records and maintain availability.

How the Pieces Fit Together

OpenText's stated design principle is modularity: every solution works independently or as part of a connected security stack. That means you can:

  1. Start with the capability that addresses your most urgent gap (for example, email security if phishing is the immediate problem)
  2. Add adjacent capabilities as your needs change (for example, adding SaaS Backup once you've inventoried your cloud data)
  3. Manage everything through what the company describes as one intuitive platform

The trade-off is that a modular approach requires you to decide which layers you actually need — there's no single "everything" package described on the page. If you want a fully managed outcome rather than a set of tools, the 24/7 MDR option is the closest fit.

Who This Is Built For

The page explicitly names two audiences:

  • Growing organizations that need enterprise-grade protection without enterprise complexity
  • MSPs that deliver security services to their own clients

If you're evaluating whether OpenText matches your needs, the practical next step is to map your current gaps against the four areas above — endpoint, email, backup, and continuity/compliance — and identify which one is unaddressed today.