What Cybertill's Published Numbers Say About Its Reach

Cybertill's own figures put it at meaningful scale in UK charity retail and mid-market retail: 5,776 retail locations supported worldwide, use in 1 in 3 UK charity shops, 84 million secure transactions completed in the last 12 months, 13,600 supported devices, and £5.5 million raised by charity customers through its "Round Up" solution since 2021. These are vendor-published numbers, so treat them as Cybertill's account of its footprint rather than independently audited data — but they are specific enough to be useful when you are deciding whether to shortlist the platform.

The numbers at a glance

What each figure is worth to a buyer

5,776 locations and 13,600 devices

Location count tells you the software is proven across multi-site estates, which matters if you run more than one shop or outlet. The device figure — roughly 2.4 devices per location — suggests typical setups include till points plus additional supported hardware rather than a single terminal per site. If you are a single-store independent, this scale is a signal of stability rather than a requirement you need to match.

1 in 3 UK charity shops

This is the most decision-relevant claim for charity retailers: it implies CharityStore is a default choice in the sector, so peer references and sector-specific workflows (donated goods, Gift Aid) should be easy to verify. For independent retailers, the equivalent signal is weaker — the same page positions RetailStore for "growing retailers" without a comparable penetration figure.

84 million transactions in 12 months

That averages to roughly 230,000 transactions per day across the estate. For your own decision, the useful question is not the total but whether the platform's real-time stock and reporting hold up at your peak trading volume — ask for references from organisations of similar size and seasonality.

£5.5 million via Round Up since 2021

This shows the donation round-up feature is actually in use and producing material sums for charity customers, not just listed as a capability. If you run a charity shop, ask how Round Up is configured at the till and how funds are reported, since the page does not break down the figure by organisation size.

How to use these numbers in your evaluation

• Charity retailer: the 1-in-3 claim and the Round Up total are the strongest reasons to include CharityStore on your shortlist. Verify with two or three comparable charities.
• Independent retailer: weight the transaction and location figures as evidence of platform maturity, then test RetailStore against your own stock, reporting and channel mix.
• Multi-site operator: ask specifically how central consolidation of sales, stock and customer data works across your number of locations, and request a reference at similar scale.
• Any buyer: ask Cybertill to confirm which figures are current and how they are measured, since all five come from the vendor's own page.

The published numbers answer "is this a real, widely used platform?" with a clear yes. They do not answer pricing, contract terms or implementation timelines — those are not stated on the page, so raise them directly in a callback request.