What Delivery and Everyday Services Can I Use Through Grab?

Grab is more than a ride-hailing app. Through the same app you can order food, buy groceries and everyday essentials, send packages across town, discover and book restaurants, and buy gift vouchers. These services are aimed at Southeast Asia, so what's actually available to you depends on which city or country your account is registered in. The sections below cover each service, what it's for, and what to check before you rely on it.

GrabFood: Everyday food delivery

GrabFood is the app's food delivery service, described on Grab's site as offering "everyday food options for every occasion." You use it when you want a meal delivered rather than going out.

• What it's for: ordering from restaurants and eateries near you, from a quick lunch to a group dinner.
• What to check first: whether your delivery address falls inside a covered area. Coverage is city- and neighbourhood-specific, so a service that works at one address may not work at another.
• Practical tip: delivery fees, minimum order values, and promotions are set per merchant and per city. Compare the total at checkout rather than assuming the listed item price is the final cost.

GrabMart: Groceries and daily essentials

GrabMart is the app's on-demand shopping service, positioned as "find everything you need." It's the option for household goods and groceries rather than prepared meals.

• What it's for: topping up on groceries, drinks, and household items without a separate trip to a store.
• What to check first: product availability and store coverage vary by location. If an item doesn't appear in your app, it's usually a coverage or stock issue rather than a fault.
• Practical tip: availability of specific brands is not guaranteed. Have a substitute in mind for time-sensitive orders.

GrabExpress: Sending items quickly

GrabExpress is described as "an on-demand delivery service that fulfils your customers' orders seamlessly." Consumers can also use it to send things easily and quickly.

• What it's for: sending a parcel, document, or forgotten item to someone else in the same city.
• What to check first: whether the pickup and drop-off points are both within the service area, and whether the item is something the service accepts. Restricted or prohibited items are typically listed in the Help Centre.
• Practical tip: for anything valuable or fragile, confirm packaging requirements and any declared-value options before booking.

Grab DineOut: Finding restaurants and booking tables

Grab DineOut is for eating out rather than delivery: it lets you "discover restaurants, book tables and save with deals."

• What it's for: browsing restaurants, reserving a table, and accessing dine-in promotions.
• What to check first: whether the specific restaurant supports reservations through the app, and whether a deal applies to your visit (day, time, or minimum spend conditions often apply).
• Practical tip: deals are restaurant-specific. Read the terms on the offer page before you book, since a promotion may not combine with other discounts.

GrabGifts: Buying Grab credit as a gift

GrabGifts lets you "give the gift of Grab," with the site noting that practical gifts don't have to be boring.

• What it's for: sending app credit or a Grab-based gift to someone else.
• What to check first: whether the recipient's account and region can redeem the gift, and any expiry terms attached to it.
• Practical tip: gift value and redemption rules are set by Grab and can differ by market, so check the terms shown at purchase.

Other everyday features worth knowing

Beyond delivery, the app bundles several everyday tools that are easy to overlook:

How to decide which service fits

• Hungry now, want it delivered: GrabFood.
• Need groceries or household items: GrabMart.
• Need to move an object, not a person: GrabExpress.
• Going out to eat and want a table or a deal: Grab DineOut.
• Want to give someone app credit: GrabGifts.

Common sticking points

• Service availability is local. Grab operates across multiple Southeast Asian countries and cities, and each service has its own coverage. An option visible in one city may be missing in another.
• Prices and fees are not uniform. Delivery charges, minimums, and promotions vary by merchant, city, and time. The app shows the applicable amount at checkout.
• Account and payment setup matters. Payment options and financial services are region-specific; check what your account supports before depending on a particular method.
• Use the Help Centre for edge cases. Grab's Help Centre covers account issues, app problems, and safety questions, and is the right place to confirm item restrictions or resolve a failed order.