What Digital Banking Services Does PCM Credit Union Provide?
PCM Credit Union offers a digital banking suite built around SecureNow™ Online Banking and Mobile Banking, both described as available 24/7. Through these channels you can handle routine account tasks remotely: transfers, Bill Pay, Digital Wallets, and eStatements. The site also lists Credit Sense (credit monitoring), Financial Planning, and TruStage Insurance under its digital services, plus a Calculators section for estimating loan or savings scenarios.
Core digital banking channels
| Service | What it's for |
|---|---|
| SecureNow™ Online Banking | Web-based account access, transfers, bill pay |
| Mobile Banking | Account and card management from a phone |
| Transfers | Moving money between accounts |
| Bill Pay | Paying bills through online banking |
| Digital Wallets | Using cards via wallet apps |
| eStatements | Electronic account statements instead of paper |
| Credit Sense | Credit monitoring (listed under Digital Services) |
The site notes that mobile app and online banking remain available 24/7 even when branches are closed — for example, during the posted Columbus Day / Indigenous Peoples' Day closure on Monday, October 12th. That same notice states the phone system would be temporarily unavailable for scheduled maintenance, which is a useful reminder that digital channels can be the fallback when phone support is down.
How to get started
- Confirm eligibility first. PCMCU serves Green Bay, Howard, Marinette, and Northeast Wisconsin; the site has a "Who Can Join" page and a "Select Employee Group" listing. Membership is the prerequisite for account access.
- Open an account. The site provides an Online Account Opening path, alongside Savings, Checking & Debit Cards, and Teen Checking.
- Enroll in SecureNow™ Online Banking, then download the mobile app for on-the-go access.
- Set up the features you'll use — transfers, Bill Pay, Digital Wallets, and eStatements.
- Verify it works by logging in, confirming your balances and statements appear, and testing a small transfer or bill payment.
What you can and can't do digitally
Can do: check balances, transfer funds, pay bills, view eStatements, manage cards, use digital wallets, and access calculators for planning.
Watch for: the site's notice about phone system maintenance shows that not every channel is always available. If something fails, online banking and the mobile app are the stated 24/7 alternatives. Also note that account opening, loan applications, and membership questions may still require steps outside pure self-service — the site routes these through specific pages rather than a single dashboard.
A practical example
Say you want to pay a utility bill on a Sunday evening when branches are closed. You'd log into SecureNow™ Online Banking or the mobile app, use Bill Pay to schedule the payment, and confirm it in your transaction history — no branch visit or phone call needed. If you're instead weighing a vehicle loan, the Calculators section lets you estimate the payment before you apply through the Vehicle & Recreational Loans page.
Bottom line
PCM Credit Union's digital services cover the everyday essentials — 24/7 account access, transfers, bill pay, wallets, and eStatements — through SecureNow™ Online Banking and Mobile Banking. Membership eligibility in the Green Bay, Howard, Marinette, and Northeast Wisconsin area comes first; after that, online account opening and enrollment get you into the digital tools.