What Do Chandelier and Light Fixture Services Include and How Do I Choose One?

Chandelier and light fixture services cover everything from routine cleaning to full restoration, rewiring, installation, and moving. The right choice depends on your fixture's condition: if it works but looks dull, you likely need cleaning or cosmetic refinishing; if it flickers, shorts, or has brittle wiring, you need repair or rewiring; if it's being installed, relocated, or hung in a hard-to-reach space, you need installation or a lift system. Chandelier Services of America, based in Canoga Park, California, lists all of these categories and serves clients worldwide, so its service menu is a useful reference for what to expect and what to ask about.

The full range of services to expect

A complete chandelier and light fixture service provider typically offers these categories:

Chandelier Services of America lists all of these under "Our Services," which tells you the scope a full-service shop can handle in one place rather than sending you to separate specialists.

Matching your situation to the right service

Use the fixture's condition and your goal to narrow down what you actually need.

Cosmetic only — the fixture works and hangs correctly:

• Dusty, dull, or tarnished → cleaning, polishing
• Faded, chipped, or wrong-color finish → paint, plating
• You want it to look new without electrical work → cleaning plus refinishing

Functional problems — something is wrong:

• Flickering, dead sections, or a burning smell → repair and likely rewiring
• Cracked arms, loose connections, missing pieces → repair plus parts sourcing
• Old wiring of unknown age → rewiring before it becomes a safety issue

Position or access problems:

• New fixture going up, or an existing one moving → installation and moving
• High ceiling you can't safely reach for cleaning or bulb changes → a chandelier lift system

Transaction needs:

• You want to know what a fixture is worth → appraisal
• You want to sell a fixture you no longer use → consignment

If more than one applies, a consultation is the point where a provider sorts out the sequence — for example, cleaning and refinishing usually happen alongside rewiring rather than as separate trips.

How the send-in process typically works

For anything beyond on-site work, the flow generally runs:

1. Consultation — describe or show the fixture; the provider recommends a service and gives a quote.
2. Removal or drop-off — either the provider takes the fixture down, or you deliver/ship it.
3. Crating and transport — fragile arms and crystals need proper packing; this is why crating and moving are listed as separate services.
4. Work — cleaning, repair, rewiring, refinishing, or a combination.
5. Storage (if needed) — useful if your space isn't ready for reinstallation.
6. Return and reinstallation — the fixture comes back and is hung again.

Chandelier Services of America maintains separate addresses for its office/mailing location (22030 Strathern Street, Unit 19, Canoga Park, CA 91304) and its workshop, shipping, and receiving location (7831 Alabama Ave., Unit 1, Canoga Park, CA 91304). If you're shipping a fixture, confirm which address to use before sending — sending a chandelier to the wrong address is an expensive mistake.

What to ask before you commit

Because pricing isn't published, the quote conversation is where you get your real answers. Ask:

• Scope: Does the quote cover disassembly, cleaning, rewiring, and reassembly, or only part of it?
• Craft process: For plating and polishing, what method is used, and will the original finish be preserved or changed?
• Parts: Are replacement parts original, compatible aftermarket, or custom-made?
• Timeline: How long will the fixture be out of your space, including any storage period?
• Insurance and handling: Who is responsible if a crystal or arm breaks in transit?
• On-site vs. send-in: Can the work be done at your location, or must the fixture travel?
• Lift systems: If you're considering a chandelier lift, ask about compatibility with your ceiling height and fixture weight.

Practical logistics: appointments, hours, and coverage

Chandelier Services of America operates Monday–Friday 8:00 a.m.–6:00 p.m., Saturday 9:00 a.m.–5:00 p.m., and Sunday 10:00 a.m.–4:00 p.m., and asks visitors to come by appointment. It's located in Los Angeles County (Canoga Park, California) and states it provides worldwide service — so if you're outside the area, plan on the crating-and-shipping route rather than on-site service.

Contact options listed are (818) 676-0585, (844) 580-3906, and (818) 456-0742, or by email at [email protected].

A quick decision guide

• Fixture works, looks tired → cleaning and/or polishing.
• Fixture works, finish is wrong → paint or plating.
• Fixture doesn't work or is unsafe → repair and rewire.
• Fixture needs to go up, down, or elsewhere → installation and moving.
• Fixture is unreachable for routine care → chandelier lift.
• You don't know what it's worth or want it gone → appraisal or consignment.

When in doubt, start with a consultation and bring photos, dimensions, and any history you have about the fixture. That single step usually determines whether you're looking at a cleaning job, a restoration, or a replacement — and it's the cheapest way to avoid paying for work your fixture doesn't need.