What Does Cybertill's RetailStore Offer Independent Retailers?

RetailStore is Cybertill's cloud-based retail management platform for independent and growing retailers. It combines EPoS (point of sale) that works across in-store, online, mobile POS, catalogue, and over-the-phone sales with central consolidation of sales, stock, and customer data, plus built-in reporting and multi-branch stock control. It suits retailers running anything from a single store to hundreds of locations who want one system to manage selling and stock rather than separate tools per channel.

Sales channels covered by RetailStore EPoS

Cybertill positions RetailStore's cloud EPoS as a system that can work across all of a retailer's sales channels, specifically listing:

• In-store point of sale
• Online sales
• Mobile POS
• Catalogue sales
• Over-the-phone orders

The stated benefit is central consolidation: sales, stock, and customer information from these channels are gathered in one place rather than managed store by store. Cybertill says the EPoS is designed for retailers with one store or hundreds, which is the relevant condition if you are weighing it for a small independent chain rather than a single till.

Reporting and business intelligence

RetailStore includes a full suite of essential reports out-of-the-box, so a retailer can start analysing sales and stock immediately after going live rather than building reports first. Beyond the standard set, Cybertill offers a dedicated Business Intelligence team that can help retailers run custom reports. The practical distinction: standard reporting covers routine analysis, while custom reporting is a service engagement rather than a self-serve feature.

Stock control across branches

Multi-branch stock control is included as standard, not an add-on. Two capabilities matter for independent retailers with more than one location:

• Inventory replenishment: automated re-ordering based on real-time data, so stock decisions follow current sales rather than periodic manual checks.
• Real-time stock visibility: a single view of stock across the entire business, which is what makes cross-branch selling and replenishment workable.

If you operate one shop only, the multi-branch features are less relevant; the value shifts to the consolidated sales and reporting side.

Scale and track record

Cybertill publishes the following figures for its platform overall (not RetailStore alone):

These indicate the platform operates at meaningful scale, but they are aggregate numbers across Cybertill's customer base, including charity shops, so treat them as context rather than a RetailStore-specific benchmark.

How to decide whether it fits

RetailStore is the better match if you sell through more than one channel or run multiple locations and want sales, stock, and customer data consolidated centrally with reporting available from day one. If you are a single-store retailer with simple needs, the multi-branch and omnichannel strengths may exceed what you need — Cybertill's separate CharityStore product serves charity shops, and RetailStore is aimed at independent and growing retailers.

Pricing is not stated in the available material, so confirm costs, contract terms, and any onboarding requirements directly with Cybertill before committing. The site offers a callback request as the contact route.