What Features Does Tango Offer Beyond Recording Guides?

Updated

Tango's capture-to-guide workflow is only part of the product. Beyond turning a recorded workflow into a step-by-step guide with screenshots, highlights, and descriptions, Tango adds delivery features (Guide Me, Pins), input features (voice transcription), and automation features (data extraction, rules) that put guidance inside the tools where people actually work. These capabilities are described on tango.ai; specific availability by plan is not stated there, so confirm plan-level access before standardizing on them.

How the features group together

Tango presents its capabilities in three layers: Document, Guide, and Automate. The recording feature belongs to Document; the rest of the list sits in the other two layers.

Layer Feature What it does
Document Capture Records your clicks and turns them into a guide with screenshots, highlights, and descriptions
Document Voice Transcription Turns speech into written steps
Document Share Exports as a link, embed, or PDF
Guide Guide Me Walks people through every click
Guide Pins Answers questions in the moment
Automate Data Extraction Finds the info and fills it in
Automate Rules Catches mistakes before they're saved

Delivery features: Guide Me and Pins

These two features move help from a separate document into the user's workflow.

  • Guide Me walks a person through each click of a process. The intended use is showing software once, then giving everyone a guide to follow — onboarding, software training, and upskilling scenarios named on the site.
  • Pins answer questions at the point of need. Tango describes this as being "there every time someone asks for help," so a teammate can get an answer without leaving the tool or interrupting a colleague.

Both are described as in-app guidance delivered "where work happens." The site does not specify which applications support embedded Guide Me or Pins beyond noting Tango works across web tools such as Salesforce, Workday, and Epic.

Input feature: voice transcription

Voice Transcription converts spoken instructions into written steps. This matters when the person who knows a process explains it out loud rather than clicking through it — the explanation becomes text you can edit into a guide instead of being lost.

Automation features: Data Extraction and Rules

Tango frames these as turning guides into automations that handle repeat work:

  • Data Extraction locates information and fills it in, reducing manual copy-and-paste between screens.
  • Rules checks entries and catches mistakes before they are saved, acting as a validation layer during a process.

The site describes these at a capability level only. It does not publish configuration details, supported field types, or limits, so treat them as features to evaluate in a trial rather than as documented specifications.

Sharing and distribution

Guides can be shared as a link, embedded, or exported to PDF. This is the simplest way to extend a guide beyond the Tango interface — for example, embedding a guide in an internal wiki or sending a PDF to a new hire who does not use Tango.

How to decide which features you need

  • If people follow processes inside a web app and ask the same questions repeatedly, Guide Me and Pins are the relevant additions.
  • If your experts explain rather than click, start with voice transcription.
  • If the bottleneck is repetitive data entry or error-prone forms, look at Data Extraction and Rules.
  • If you mainly need documentation to circulate, link, embed, and PDF sharing may be sufficient.

Because plan-level availability and pricing are not specified in the available site material, check the pricing page and confirm feature access during a trial before rolling any of these out to a team.