What Identity Solutions Does Daon Offer?

Updated

Daon provides enterprise-grade identity infrastructure that helps organizations prove who a user is and confirm they are acting with genuine intent across every channel and interaction. Its solutions cover the full customer identity lifecycle — from onboarding verification to ongoing authentication — and are aimed at organizations that need to prevent identity fraud while balancing security with user friction.

Core Identity Solutions

Daon organizes its offerings around several distinct capability areas:

Identity Verification (KYC)

Daon's identity verification is designed for know-your-customer (KYC) checks at onboarding, regardless of where users are or how they connect. The company describes it as accurate, customizable, and recognized as a leading solution by multiple analyst firms. This is the entry point for establishing a trusted identity record.

Identity Authentication

Daon offers a full suite of multi-factor, cross-channel authentication solutions for system access and step-up verification. These can be tailored to balance security requirements against user friction — useful when different transactions or sessions carry different risk levels.

Identity Continuity

Identity Continuity is a Daon innovation driven by market need. It provides full customer journey identity assurance: verify once, then authenticate across all channels from a single customer record. This addresses the common problem of fragmented identity checks that force users to re-verify repeatedly.

Identity Orchestration Platforms

These are seamless and secure platforms covering the customer's entire identity lifecycle, customized to the needs of the organization and its customers. Orchestration ties the individual capabilities together rather than treating them as isolated tools.

Specialized Solutions

Beyond core verification and authentication, Daon offers targeted capabilities for specific regulatory and fraud challenges:

Solution What it addresses
Contact Center Authentication Secures the primary source of identity fraud while reducing operating expenses; multi-layered approach prevents fraud, reduces call times, and improves customer experience
Age Verification Meets growing regulatory requirements for online proof-of-age, from face scan estimation to authoritative data matching and full document verification
Deepfake Defense Detects synthetic voice and images in real time to address AI-driven fraud, with additional layers of protection
Travel Document Validation Moves international travel documentation to a guided, self-managed process tied to online check-in, with itinerary-based solutions to gather and validate required forms

Who These Solutions Are For

Daon serves organizations across multiple industries that need to proof, verify, authenticate, and secure identities throughout the customer lifecycle. The common thread is a need for cross-channel identity assurance — not just a single point check at signup, but continuous confidence that the person interacting is who they claim to be.

If your organization handles customer onboarding, manages contact center operations, faces age-verification regulations, or needs to defend against AI-generated fraud, Daon's solution set maps directly to those problems. The Identity Continuity model is particularly relevant if you currently require customers to re-verify separately on each channel.

How to Evaluate Fit

Start by identifying which stage of the identity lifecycle is your weakest point:

  • Onboarding fraud or compliance gaps → Identity Verification (KYC)
  • Account takeover or weak login security → Identity Authentication
  • Fragmented experience across web, mobile, and phone → Identity Continuity
  • Phone-based fraud and high call center costs → Contact Center Authentication
  • Regulatory age checks → Age Verification
  • AI-generated impersonation → Deepfake Defense
  • International travel documentation → Travel Document Validation

Daon's platform approach means these can be combined under Identity Orchestration rather than deployed as disconnected point solutions.