What Information and Resources Are Available on Lazada's Official Website?

Updated

Lazada's official site (lazada.com) is primarily a corporate and navigation hub rather than a shopping page. It gives you four main things: company background, seller/business growth information, careers, and contact or complaint channels. If you want to buy something, you'd go to a country-specific Lazada marketplace instead; if you want to understand the company, work there, or reach the right department, this site is the entry point.

Company and corporate information

The site's "About" section covers the corporate side of Lazada:

  • About Lazada / About Us – background on the company and its role in Southeast Asian ecommerce.
  • Intellectual Property Rights Protection – a dedicated page for IP rights matters.
  • Lazada's Covid-19 Response – the company's pandemic-related response information.
  • Lazada Foundation – the group's foundation.

The homepage frames Lazada around its technology, logistics, and payments infrastructure, describing its goal of connecting the region with a "safe, seamless and enjoyable" shopping experience. It also positions the platform as a place where "any business can scale and become a super eBusiness."

Markets where Lazada operates

The homepage lists six markets, and the same set appears in the business-growth section:

Market
Indonesia
Vietnam
Malaysia
Thailand
Singapore
The Philippines

These are the countries referenced on the corporate site. Note that the homepage itself is a group-level page; actual shopping and seller onboarding happen on each market's own Lazada site.

Business and seller resources

For businesses, the site points to a growth section: "Find out more about how you can grow your business with Lazada." This is the starting point if you're a retailer or brand looking to sell on the platform. The homepage ties this to Lazada's digital capabilities and regional reach, but the detailed onboarding steps aren't on the corporate homepage — you'd follow the business link from there.

Careers: jobs and graduate programs

The careers area is split into two tracks:

  • Our jobs – general/open roles.
  • Graduates & Interns – early-career and internship opportunities.

Both are reachable from the main navigation, and the homepage reinforces this with "Be a part of the retail revolution — Explore Jobs."

Media, contact, and complaints

  • Press & Media – for media-related inquiries and company news.
  • Contacts / Contact – general contact entry.
  • Report an issue or file a complaint – a dedicated complaint link, repeated in the footer.

How to use the site

  1. Decide what you need: company info, selling on Lazada, a job, or a complaint.
  2. Use the top navigation (HOME, ABOUT, PRESS & MEDIA, CAREERS, GRADUATE & INTERN, CONTACT) to jump to the relevant section.
  3. For IP or complaint matters, go directly to the Intellectual Property Rights Protection page or the complaint link in the footer.
  4. For shopping or selling in a specific country, switch to that market's Lazada site rather than staying on the group homepage.

One practical note: the corporate homepage doesn't list prices, fees, or login requirements, so don't assume seller terms or costs from this page alone — those details live in the market-specific seller portals.