What Is AIG US (aig.com)?

Updated

AIG US (aig.com) is the U.S. website of American International Group, Inc. (AIG), a global insurance organization that provides property casualty insurance and other financial services to individuals, businesses, risk managers, brokers, and agents. According to the site, AIG serves customers in more than 200 countries and jurisdictions through its own operations, licenses and authorizations, and network partners. The site is a starting point for learning about coverage options and for reaching existing policyholder tools such as login and claims reporting—not a single online storefront for buying a policy.

What AIG says it does

AIG describes itself as “a leading global insurance organization providing a wide range of property casualty insurance and other financial services.” Two things follow from that description:

  • Core focus: property casualty insurance, alongside other financial services.
  • Scale: operations, licenses, authorizations, and network partners spanning more than 200 countries and jurisdictions.

The site also frames AIG’s role beyond selling coverage: it says it uses its insights and thought leadership to “manage risks” and to make positive differences in the communities it serves.

Who the site is organized for

The homepage groups its offerings by audience, which is the fastest way to tell whether AIG is relevant to your situation:

Audience What the site points to
Individuals Travel and personal accident insurance, plus coverage for Private Clients
Businesses Products and services for identifying emerging challenges and reducing risk
Risk managers Products and tools for building a risk management program
Brokers & agents A partner program for developing risk solutions for clients

If you are an individual consumer, the “Individuals” path—especially travel, personal accident, and Private Client coverage—is the relevant one. If you represent a company, the business or risk manager paths apply.

Policyholder tools visible on the site

The homepage surfaces several service entry points rather than product prices:

  • LOGIN — account access for existing users.
  • Private Client Group — a dedicated area for high-net-worth personal coverage.
  • Workers’ Compensation (AIG Go WC) — a workers’ comp entry point.
  • Report a Claim — claims reporting.
  • Dental, Group Life, and AD&D Claims — claims for group benefits products.

These headings indicate that AIG’s site supports servicing existing policies (logging in, filing claims) in addition to product discovery. The page does not state pricing, so costs and eligibility must be confirmed through the relevant product or contact channel.

What else the site shows

The homepage mixes corporate news with product navigation. Examples include:

  • Community and sponsorship commitments, such as deepening its long-term commitment to Salford City and supporting professional opportunities for the Lionesses women’s football team.
  • Sports sponsorship content around the AIG Women’s Open, including a video of President & CEO Eric Andersen speaking with NBC Sports.
  • Corporate strategy and events, such as AIG Investor Day 2025 and the AIG Client Forum London.
  • Commentary on how AI is reshaping insurance, including a discussion featuring the CEOs of Palantir and Anthropic alongside Peter Zaffino.

This content signals that aig.com functions as both a corporate and customer-facing site. For a coverage decision, the product sections and claims/login tools matter more than the news items.

How to use the site to get an answer

  1. Identify your role — individual, business, risk manager, or broker/agent — and open the matching section.
  2. Narrow to a product — for individuals, start with travel, personal accident, or Private Client coverage.
  3. For an existing policy, use LOGIN or the relevant claims link (general claims, workers’ comp, or dental/group life/AD&D) instead of the product pages.
  4. Verify details directly — the site does not publish prices or eligibility rules, so confirm coverage terms and costs through the product page or the contact route it provides.

A common sticking point: visitors looking for a quote or a price will not find one on the homepage. The site is built around product discovery and policy servicing, so expect to move into a specific product area or log in before you can act on a policy.