What Is Decisions? AI and Process Automation for the Enterprise
Updated
Decisions is an enterprise software platform for business process automation and AI orchestration. It is built to automate workflows, govern AI agents, and coordinate work across the systems a company already runs. If your organization has core systems (ERP, CRM, databases, internal apps) that don't talk to each other well, Decisions is aimed at filling those gaps rather than replacing the systems themselves.
What the platform does
The site frames the product around three connected jobs:
- Automate workflows — model and run business processes so routine, multi-step work happens without manual handoffs.
- Govern AI agents — apply control and oversight to AI-driven steps, so automation that uses AI stays within defined boundaries.
- Orchestrate across systems — connect and sequence work that spans multiple applications, rather than confining logic to one tool.
The tagline "Orchestrate instantly. Innovate endlessly." and the section "Fill the gaps around core systems" both point to the same positioning: Decisions sits between your existing systems and coordinates them.
Who it's for
Decisions targets enterprise buyers, not individual consumers. That matters for how you evaluate it:
| Dimension | What this means |
|---|---|
| Buyer | IT, operations, and automation teams inside organizations |
| Scope | Cross-system processes, not single-app tasks |
| Emphasis | Governance and orchestration, not just task automation |
| Fit | Companies with several core systems and process gaps between them |
If you're an individual looking for a personal automation tool, this is a different category of product.
The claims on the page
The site highlights performance figures — 70% and 40% appear as headline metrics, alongside "Faster, more cost-effective orchestration." These are vendor-stated figures; the page as provided does not break down what each percentage measures, so treat them as directional rather than as verified benchmarks for your own environment.
What to check before deciding
Because the source material doesn't specify pricing, deployment, or a free tier, confirm these directly:
- Pricing and licensing — the page references "free trial" and "pricing" as signals, but no pricing links or payment details are given. Ask for a quote or trial terms.
- Integration coverage — since the value depends on connecting your existing systems, verify the specific connectors you need.
- AI governance controls — if governing AI agents is a priority, ask how policies, approvals, and audit trails are enforced.
- Your process gaps — map the cross-system workflows you want to automate first, then test whether the platform handles them end to end.
The core takeaway: Decisions is an enterprise orchestration layer for automating workflows and governing AI across the systems you already use — evaluate it against your integration needs and governance requirements, and confirm pricing and trial access directly, since the page doesn't state them.