What is Deliveroo and what can you order through it?

Updated

Deliveroo is a local delivery platform that connects you with restaurants, takeaways, supermarkets and shops in your area, bringing items to your door in as little as 30 minutes. You order through the website or app, and the first practical step is entering your postcode to see which partners actually deliver to you — availability varies by neighbourhood.

What you can order

Deliveroo describes its range as "from food to flowers, gifts to groceries." In practice, that covers:

  • Restaurants and takeaways — your favourite local restaurants and midweek meal deals
  • Groceries and supermarkets — everyday shopping from nearby stores
  • Pharmacy items — health essentials delivered with your order
  • Flowers and gifts — including Deliveroo gift cards for friends and family
  • Workplace meals — through Deliveroo for Work, from team lunches to meal allowances for late-night workers

How ordering works

  1. Enter your postcode on the site (or set your address in the app) to see what's available in your area.
  2. Choose a partner and items — restaurants, takeaways, supermarkets or shops that serve your postcode.
  3. Check out and track — the app supports saved addresses, order tracking and exclusive savings for app users.

The site notes that orders can arrive in as little as 30 minutes, though this depends on the partner and your location.

What to check before you order

  • Availability is local. Not every partner serves every postcode, so confirm your area first.
  • Offers have conditions. The advertised "up to 25% off meal deals" applies to participating restaurants only, is subject to availability, and service/delivery fees still apply.
  • Fees apply to delivery orders. Deliveroo states that service and delivery fees apply; the site does not list specific fee amounts, so check the total at checkout.

Beyond ordering food

Deliveroo also runs three other services listed on its site: partnering with restaurants and shops that want Deliveroo to handle delivery, rider sign-up for people who want flexible work with fees and perks, and Deliveroo for Work for office meal programmes. If you're a customer rather than a business or rider, the ordering flow above is all you need.