What Is ESKADENIA Software and What Solutions Does It Provide?
ESKADENIA Software is a software company headquartered in Jordan with additional offices in Sweden and the UAE, focused on digital transformation and automation. It provides industry-specific software products and enterprise systems across sectors including insurance, telecom, healthcare, education, financial services, manufacturing, legal, and consumer goods. If you are evaluating vendors for an industry solution such as insurance core systems, telecom billing, or an ERP platform, ESKADENIA is one option to consider — though pricing is not published on its site, so you would need to contact sales for a quote.
Company Positioning
ESKADENIA presents itself as a digital transformation and automation partner rather than a single-product vendor. Its footprint spans three locations — Jordan, Sweden, and the UAE — which suggests it serves customers across the Middle East and Europe. The site organizes its offering around industries, products, and enterprise systems, with a blog for company news and updates.
Industry Solutions
The company groups its solutions by vertical. Based on its published industry pages, the main areas are:
| Industry | Example Solution Areas |
|---|---|
| Insurance | Core insurance systems, sales portals and apps, customer management, broker management, reinsurance |
| Telecom | Catalog and fulfillment, customer management, mediation and billing, partner management, collection management |
| Healthcare | Healthcare facilities, financials, inventory, HR and legal work coordination, data analytics |
| Education | Education management, financial management, HR and payroll, inventory, documents and workflow |
| Financial Services | Insurance software, finance and payments, enterprise systems, collections and legal, customer management |
| Manufacturing | Production management, enterprise software, customer management, work coordination, business analytics |
| Legal | Legal case management, financial management, human resources, documents and workflows, business intelligence |
| Consumer Goods | ERP, financial management, supply chain, manufacturing, fleets and maintenance, HR, legal matters |
Product Lines
Across industries, ESKADENIA offers a set of reusable product families:
- Customer Management / CRM — customer relationship management, customer interactions, marketing campaigns, customer insights
- Insurance Systems — general insurance, medical insurance, life insurance, credit insurance, travel insurance, customer portal and app, broker management (retail and reinsurance), approvals and notifications
- Communication Systems — product catalog, order fulfillment, order management, workforce management, provisioning, customer onboarding
- Digital CRM — self-care, voice of customers, case management, customer insight, notifications
- Mediation, Billing & Charging — digital charging, digital billing, partner management, wholesale manager, wholesale billing, roaming, dunning and collections
- e-Payments — e-voucher, voucher management, payment switch
- Enterprise Systems — Business Manager (ERP), financial management, human resources, supply chain, maintenance management, production management, fleet management, legal management, microfinance
- Portals and Mobile Apps — websites, eCommerce sites, enterprise intranets, customized portals, mobile apps, online services, secure hosting
- Collections Manager, Identity & Access Management, Team Workflows, Process Workflows, Team Collaborations, Document Management, Project Management
The Billing & Charging and Payment Switch pages are the closest the site comes to commercial detail, but neither publishes pricing — both are product capability pages rather than pricing pages.
How to Engage or Get Pricing
The site does not list prices, plans, or self-service signup. To move forward:
- Go to the ESKADENIA website and use Contact Sales for commercial inquiries or Contact Us for general questions.
- Use Support if you are an existing customer needing technical help.
- Check the Blog for company announcements and product updates.
Because pricing and licensing terms are not published, treat any cost estimate as something you must confirm directly with the company. The same applies to deployment details — the site mentions cloud and secure hosting, but specific hosting terms, SLAs, and contract conditions are not stated publicly.
When ESKADENIA Fits — and When It May Not
Consider it if you are in insurance, telecom, healthcare, education, financial services, manufacturing, legal, or consumer goods, and you want an industry-specific suite (for example, insurance core systems or telecom billing) from a vendor with a Middle East and Europe presence.
Look elsewhere if you need transparent self-serve pricing, a free tier, or a product you can sign up for online without a sales conversation — none of that is evident from the site. For a small team wanting a simple off-the-shelf tool, a vendor with published plans will likely be faster to evaluate.