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EnglishWhat Is IDT (International Data Technologies) and What Does Its Website Offer?
Updated
IDT (International Data Technologies) is a workforce management software provider whose site, idttime.com, presents a product suite built for long-term care and senior care organizations. The site describes five core areas — scheduling, time and attendance, Canadian payroll, employee self-service, and human capital management — and its primary call to action is to request a free demo. If you run or administer a senior-care or long-term-care facility and need to manage union rules, shift coverage, and payroll in one system, this is the audience the product is aimed at.
Who the product is for
The site states the solution is "specifically for long term care & senior care." That focus shows up in the feature descriptions: union compliance in scheduling, shift premiums for weekends and in-charge duties, seniority and wage progression tracking, and absenteeism analysis. These are operational concerns typical of care facilities rather than general office businesses.
Core product areas
| Area | What the site says it does |
|---|---|
| Scheduling | Creates and maintains schedules while ensuring union compliance; includes Automated Call-ins, Mass Messaging, and Wizard Call-in Lists to help avoid grievances |
| Time and Attendance | Calculates paid and unpaid hours including shift premiums (weekends/in-charge), overtime tracking, staff seniority, wage progressions, and attendance analysis for absenteeism |
| Canadian Payroll | Supports direct deposit, online paystubs, ROEs, and T4s, and lets employers pay CRA remittances through IDT Payroll |
| Employee Self Service | Staff can view schedules, time cards, facility memos, and time bank balances; request time off, request a shift exchange, or change availability preferences |
| Human Capital Management | Supports onboarding, wage progression setup, and time bank tracking; managers can run performance appraisals and track discipline, licenses, and skills |
What the website emphasizes
Two themes run through the feature descriptions. The first is labor-relations compliance: scheduling is framed around meeting union requirements and avoiding grievances, with call-in automation and mass messaging as the tools. The second is payroll accuracy for Canadian employers: the payroll module explicitly names CRA remittances, ROEs, and T4s, which indicates the payroll features are built for Canadian tax and employment reporting rather than being generic.
The employee self-service section is also notable for what it delegates to staff — shift exchanges and availability changes are handled by employees rather than managers, which matters for facilities that need to fill shifts quickly.
How to evaluate it
The site does not publish pricing, plan tiers, or a feature-by-feature comparison against other systems, so cost and fit have to be established directly. The stated next step is to request a free demo. Before doing so, it helps to bring a short list of your own requirements — for example, whether your facility needs union-rule enforcement in scheduling, whether you process Canadian payroll in-house, and which self-service actions you want staff to perform — so the demo can be checked against your actual workflow rather than a generic walkthrough.