What Is Involved in Switching to GrowPractice?

Updated

Switching to GrowPractice is handled largely by the vendor: GrowPractice connects to your existing system, rebuilds your forms, and moves you over in a way designed to avoid disrupting your front desk. Your practice's main job is to provide access and input during setup and to validate the result before go-live. The process is aimed at independent medical and dental practices, and the starting point is either booking a demo or requesting a quote.

What GrowPractice Takes On

According to GrowPractice, the migration work sits with the vendor rather than your team. Specifically, GrowPractice states that it will:

  • Connect to your system. GrowPractice says it works with systems including ModMed, AdvancedMD, athenahealth, OpenPM, Elation, ClearpathMD, and Open Dental, among others.
  • Rebuild your forms. Your existing patient forms and consents are recreated in GrowPractice rather than left for your staff to reconstruct.
  • Switch you over without disrupting your front desk. This is the stated design goal of the migration, not a separate add-on.

That division of labor matters because the platform covers the full visit cycle — online forms, reminders, online scheduling, visit readiness, two-way texting, payments, and reviews and surveys — so a manual rebuild would otherwise fall on front-desk staff.

What Your Practice Is Expected to Do

The public materials describe the vendor's responsibilities in detail but do not publish a step-by-step onboarding checklist. Based on what the product covers, expect your team's role to center on:

  1. Granting access and naming a contact. Someone at the practice needs to be the point of contact for the system connection and form review.
  2. Supplying your current forms and consents. GrowPractice rebuilds them, but it needs the source documents and any practice-specific wording.
  3. Reviewing the rebuilt forms before go-live. Check field labels, required fields, and consent language against what you use today.
  4. Confirming your front-desk workflow. Decide how staff will use the visit-readiness view, which shows each patient's status (for example, "Ready" or "Blocked") alongside check-in, check-out, no-show, and payment actions.

Because the exact onboarding sequence and timeline are not published, treat the above as the practical shape of the work rather than a fixed schedule. Ask for the specific steps and dates when you book a demo or request a quote.

How Disruption Is Avoided

The mechanism GrowPractice describes is a managed handover: the vendor does the connection and form rebuilding, and the front desk keeps working in a familiar pattern while the new setup is prepared. Two product details support this:

  • A single front-desk view. Staff see every form submission the moment it lands, along with each patient's readiness for the day across all providers and locations. That means the switch does not require staff to monitor a second, separate inbox.
  • One shared texting inbox. Two-way texting runs from an inbox the whole team can see, so patient messages do not fragment across devices during or after the transition.

A concrete example of where this matters: a patient completes a new-patient intake form on their phone in four steps before the visit. With the front-desk view, staff see the submission as it arrives and can tell at a glance whether the patient is ready or blocked — the same check they would perform with paper or a portal, without a new routine to learn mid-migration.

Why Practices Stay After Switching

GrowPractice addresses a common objection directly: why keep the platform when your EHR vendor also offers forms. The page's framing is that GrowPractice covers steps the EHR forms do not — reminders, online scheduling, visit readiness, two-way texting, payments, and reviews — in one place. A testimonial from Dr. Timothy Quinn, MD, of Quinn Total Health (family medicine), states: "We probably would've had to hire three or four more people if it weren't for your app." That is the vendor's own published claim, so weigh it as a customer's reported experience rather than an independent benchmark.

Compliance and Fit

GrowPractice states it has built secure enterprise software since 2015 and served independent practices since 2020, and that it is HIPAA compliant with a standard BAA for every practice. It serves solo to multi-location medical and dental practices. If you operate in a setting with additional requirements, confirm them during the demo rather than assuming the standard BAA covers everything.

How to Start

The site offers two entry points: Book a demo and Get a quote. Pricing is not published on the page, so use the quote request to get costs for your practice size and locations. When you make contact, ask specifically for:

  • The onboarding steps and expected timeline for your practice
  • Which of your current systems the connection covers
  • Who on your team needs to be involved and when
  • What the cutover day looks like for the front desk

Those four answers will tell you whether the "we switch you over" promise fits your practice's schedule and staffing.