What is lbbd.gov.uk and what does the Barking and Dagenham council website offer?

Updated

lbbd.gov.uk is the official website of the London Borough of Barking and Dagenham, a local authority in East London. It is the council's main online channel for residents to manage bills, find service information, and access local council services. The site is aimed at people who live in, work in, or need to contact the borough, and it is organized around practical tasks such as paying Council Tax, handling parking penalties, and managing rent for council tenants.

Main service areas on the site

The site groups services by topic, with the most common transactions available directly from the homepage. Based on the links published on the site, the core areas include:

  • Council Tax – viewing your Council Tax account and paying Council Tax online.
  • Parking – information on Penalty Charge Notices (PCNs) and paying a parking ticket.
  • Housing and council tenant services – including rent payment for council tenants.
  • News and updates – a sign-up page for the "One Borough" newsletter.

These are the services the site explicitly surfaces as quick actions, which suggests they are among the most frequently used by residents.

What you can do online

The website supports two broad types of activity:

Paying bills and penalties

The site provides dedicated payment pages for Council Tax, parking PCNs, and council rent. Each is a separate page under its service section, so you go to the specific service rather than a single payment portal. If you need to pay, start from the relevant service page rather than searching the homepage.

Finding council information

Beyond payments, the site functions as an information hub for the borough. Service sections cover the council's responsibilities, and the newsletter sign-up is a way to receive updates. The site's title, "Welcome to Barking and Dagenham," frames it as the entry point for the borough rather than a single-purpose portal.

How to use the site effectively

  1. Identify the service first. Decide whether your task is a payment (Council Tax, PCN, rent) or an information query, then navigate to that section.
  2. Use the direct payment pages. The site links each payment type separately, so going straight to the relevant page avoids detours.
  3. Check the newsletter for updates. If you want ongoing council news, the One Borough newsletter sign-up is the listed channel.

A practical example: if you receive a parking ticket, you would go to the parking section, find the PCN page, and pay from there — the same pattern applies to Council Tax and rent.

What to keep in mind

The site is a local government website, so its content is specific to Barking and Dagenham residents and services. The published links confirm payment pages exist for Council Tax, PCNs, and rent, but the site does not indicate costs, eligibility rules, or login requirements on the pages referenced here — check the individual service page for those details before acting. For anything outside these core services, use the site's service sections as the starting point rather than assuming a single central hub.