What Is Lexitas and What Does It Do?

Updated

Lexitas is a national legal support provider that handles court reporting, record retrieval, and process serving for law firms, insurance companies and TPAs, and corporate legal departments. It positions itself as a single source for litigation support, pairing those services with its own technology and a dedicated account manager for every client. If you are evaluating vendors for depositions, medical record collection, or document service, Lexitas is a fit when you want one provider across multiple litigation tasks rather than separate specialists for each.

The Core Services

Lexitas organizes its work into six service lines, three of which are the primary day-to-day offerings:

Service What it covers
Court Reporting Depositions and proceedings, staffed by its reporter network
Record Retrieval Collection of medical and other records for cases
Process Service Delivery of legal documents to parties
Trial Services Support tied to trial preparation and presentation
Alternative Dispute Resolution ADR-related support
Enterprise Solutions Programs for organizations managing litigation at scale

The company reports 6,000+ court reporters with an average tenure of 12 years, 200K+ proceedings taken annually, a 98% record completion rate, and 2M+ documents served. These are the provider's own published figures and are useful as a scale indicator rather than an independent benchmark.

Who It Serves

Lexitas splits its audience into three groups, each with a different reason to use it:

  • Law firms of all sizes and practice areas — the broadest use case, where a firm needs reporting, records, and service without maintaining separate vendor relationships.
  • Insurance companies and TPAs — the emphasis is on claims and legal teams increasing efficiency, managing costs, and reducing risk.
  • Corporations — in-house legal departments looking to lower legal support costs across a full range of services.

There is also a Strategic Partnership Program aimed at insurance companies, TPAs, law firms, and corporations that want to manage cost and outcomes through ongoing litigation support rather than one-off engagements.

The Technology Angle

Lexitas describes its tools as built on natural language processing tuned specifically for legal documents, trained on legal-specific data to improve accuracy on legal tasks. The stated intent is to help lawyers work faster and more accurately. For a buyer, the practical question is whether those tools integrate with how your team already handles depositions and records — the site describes the capability but does not publish tool-level specifications, so ask for a walkthrough during evaluation.

What to Check Before Choosing

  • Coverage in your venues. Court reporting depends on having qualified reporters where your cases are. Confirm reporter availability in your specific jurisdictions, not just the national count.
  • Account management. Every client is assigned a dedicated account manager per the company; ask who that would be for your volume and how escalations are handled.
  • Pricing. The site provides an invoice payment entry point but does not publish rates. Request a quote scoped to your expected mix of reporting, retrieval, and service work.
  • Volume fit. The published metrics suggest strength in high-volume, repeat litigation support. If you need a single deposition in one city, compare against a local reporter on turnaround and cost.

Lexitas is best understood as a consolidated litigation support vendor: one relationship covering reporting, records, and service, backed by stated technology investment and named account management. Whether that consolidation saves you money depends on your case volume and how many of those services you actually use.