What Is Nemours Children's MyChart and How Do I Get Started?

Updated

Nemours Children's MyChart is the patient portal for Nemours Children's Health, and it replaces what was previously called the Nemours app. You use it to manage your child's health information and communicate with their care team. To get started, go to the MyChart section of nemours.org and choose either Log In (if you already have an account) or Sign Up (if you're new). A Quick Start Guide is available on the same page if you want step-by-step help.

What MyChart Is For

MyChart is the tool Nemours families use to handle the administrative and communication side of pediatric care. Based on how Nemours describes it, that includes:

  • Managing your child's medical information in one place
  • Communicating with your child's care team
  • Handling tasks tied to your visits and accounts, such as Online Bill Pay

Nemours frames it simply: "We Make Health Care Easy With Nemours Children's MyChart." The point is to reduce the back-and-forth of phone calls and paperwork by putting routine tasks online.

How to Get Started

  1. Go to nemours.org and find the MyChart area (it appears alongside the main "Get Care" options).
  2. Choose Log In or Sign Up. Existing users log in; new users register.
  3. Follow the Quick Start Guide if you're unsure which option applies to you or what information you'll need.
  4. Add your child's information so their records and care team are linked to your account.

The expected result: you can see your child's health information and reach their care team without calling.

A Few Things Worth Knowing

  • The name changed. If you used the "Nemours app" before, that's now Nemours Children's MyChart — same purpose, new name.
  • It's separate from finding care. MyChart is for managing care you already have. To find a doctor or a location, use the Find a Doctor and Find a Location tools on nemours.org instead.
  • Billing is handled inside it. Online Bill Pay is listed as part of the MyChart experience, so payment tasks route through the same account.

Common Snags

  • Not sure whether you have an account? Try Log In first; if it doesn't recognize you, use Sign Up.
  • Confused by the app name change? Searching for the old "Nemours app" will point you to MyChart — they're the same thing.
  • Need care but don't have a Nemours provider yet? MyChart won't help you find one. Start with Find a Doctor or Find a Location, then set up MyChart once you're connected to a care team.

If you get stuck during setup, the Quick Start Guide on the MyChart page is the fastest reference, since it's written for exactly this process.