What is personalEYES and what eye care services does it provide?

personalEYES is an eye specialist and laser eye surgery provider operating across New South Wales (NSW) and the Australian Capital Territory (ACT). It offers laser vision correction (LASIK, SMILE, PRK, Presbyond), cataract surgery, retinal care, glaucoma treatment, pediatric eye care, and other specialist services through 11 clinics in Sydney, Canberra, and regional NSW. It is relevant to you if you are looking for surgical or specialist eye care in those regions and want to compare providers on experience, safety record, and range of treatments.

Who personalEYES is

personalEYES describes itself as delivering "expert laser eye surgery and specialist eye care across NSW and ACT, using advanced technology and personal care." Its stated approach is patient-first care across every stage of the eye health journey.

Key figures it publishes about itself:

The ~1% retreatment rate is presented as a safety indicator — a lower retreatment rate generally suggests the initial correction hit its target. Treat these as the provider's own reported figures rather than independently verified data.

Services offered

Laser vision correction

• LASIK — the flagship laser procedure; the site states most patients are reading within 24 hours and free from glasses and contacts.
• SMILE — a laser correction option listed alongside LASIK.
• PRK — surface laser correction, often chosen when LASIK isn't suitable.
• Presbyond — a laser option aimed at reading vision (presbyopia).

Cataract surgery

Bladeless laser cataract surgery with premium CustomLens intraocular lenses (IOLs), described as often reducing the need for glasses afterwards. Delivered as day surgery.

Retinal care

Medical-retina care covering diabetic retinopathy, macular degeneration, retinal tears, and injections — focused on protecting and preserving central vision.

Glaucoma

Early detection and tailored treatment, with monitoring, laser (SLT), and MIGS surgery options for long-term sight protection.

Pediatric eye care

Child-friendly assessment and treatment of squints (strabismus), lazy eye (amblyopia), and vision development.

Other treatments

The site also points to dry eye, keratoconus, corneal surgery, and oculoplastic surgery across its clinics.

Where it operates

11 clinics across:

• Sydney
• Canberra
• Regional NSW

If you are outside these areas, travel to a clinic may be part of your decision.

How to decide whether it fits your situation

• If you want laser vision correction in NSW/ACT: personalEYES is one of the larger multi-clinic providers, with a broad procedure menu (LASIK, SMILE, PRK, Presbyond) — useful if you want your suitability assessed across more than one technique.
• If you need cataract, retinal, glaucoma, or pediatric care: the same network covers these, so you may be able to stay with one provider across different stages of eye health.
• If safety record matters most to you: ask about retreatment and complication rates for your specific procedure and prescription, not just the headline LASIK figure.
• If cost is a deciding factor: the site does not publish pricing in the material reviewed here, so confirm fees, Medicare/health fund rebates, and what a "free appointment" includes directly with the clinic.

The site invites booking a consult as the next step; a consultation is also where suitability for each procedure is actually determined.