What Is Platinum Systems?

Updated

Platinum Systems is a managed IT services and cybersecurity company based in Kenosha, Wisconsin. Founded in 1997, it provides proactive IT support, security protection, and strategic technology leadership to businesses. If your organization needs either full IT outsourcing or a partner to supplement an internal IT team, Platinum Systems is structured around those two models.

What Platinum Systems Does

The company positions itself as a partner rather than a vendor, with a stated mission to remove technology obstacles so clients can focus on core business goals. Its work centers on three service areas.

Fully Managed & Co-Managed IT Support

  • Fully managed: Platinum Systems handles the entire technology environment.
  • Co-managed: Platinum Systems works alongside an existing internal IT team.

In both models, the company covers security, strategy, and proactive monitoring. The choice between the two depends on whether you have in-house IT staff and how much of the environment you want to hand over.

Advanced Cybersecurity Protection

The cybersecurity offering includes:

  • Premium Endpoint Detection & Response (EDR)
  • DNS filtering
  • Penetration testing
  • Proactive threat management

This is aimed at businesses that want continuous threat monitoring rather than reactive fixes after an incident.

Strategic IT Leadership

Two named roles support this service:

  • Virtual Chief Information Officer (vCIO): provides strategic guidance for growing the business.
  • Technology Alignment Manager (TAM): aligns technology investments with business goals.

This tier suits organizations that already have day-to-day IT handled but need direction on where technology spending should go.

Who It's For

Situation Relevant service
No internal IT team, want full coverage Fully Managed IT Support
Have internal IT, need extra capacity or expertise Co-Managed IT Support
Concerned about cyber threats and want monitoring Advanced Cybersecurity Protection
Need help deciding where to invest in technology Strategic IT Leadership (vCIO, TAM)

Businesses in or near Kenosha, Wisconsin, are the primary geographic fit, given the company's local base and history in the area.

Background and Track Record

Platinum Systems has operated since 1997, which gives it a long local presence in the Kenosha area. The company describes its approach as tailored, flexible, and scalable, and emphasizes learning new technologies to apply them in business contexts. It also maintains a careers page and a client portal, and is associated with the Kenosha Innovation Center.

How to Evaluate Whether It Fits

Before contacting the company, clarify two things:

  1. Your current IT setup — whether you have internal staff determines whether managed or co-managed support is the better starting point.
  2. Your main pain point — security exposure, lack of strategic direction, or day-to-day support gaps each map to a different service line.

From there, the site offers a contact form and the option to book a call with the team. Pricing is not published on the pages reviewed, so cost and contract terms would need to be confirmed directly with Platinum Systems.