What Is Seren Ffestiniog and What Support Does It Offer for People with Learning Disabilities?

Seren Ffestiniog is a charity based in Blaenau Ffestiniog, Gwynedd, that provides ongoing support to people with learning disabilities while also running services for the wider community. Its main offer is 24-hour support for people with learning disabilities living in the community, tailored to individual needs and covering all aspects of daily living. It also runs community projects across Gwynedd and operates Gwesty Seren Hotel, a 3-star, 10-bedroom hotel designed for guests with learning and physical disabilities as well as able guests.

Who Seren Ffestiniog supports

The organisation was created to support people with learning disabilities and, at the same time, provide a service for the community. According to its website, its service users are treated as an integral part of a vibrant, developing community, and the organisation says it continues to expand and grow considerably.

What support is available

24-hour community support

Seren provides 24-hour support to people with learning disabilities living in the community. Support is based on individual needs and promotes all aspects of daily living — so the practical shape of the support depends on what each person needs rather than a fixed programme.

Projects, employment and training

Seren runs a variety of projects throughout Gwynedd and says it currently employs over 50 people. It continues to expand, offering employment and training opportunities for the community. For someone with a learning disability in the area, these projects are the part of Seren's work most directly connected to daytime activity, skills and work.

Gwesty Seren Hotel: holidays and respite breaks

Established in 2014, Gwesty Seren is a 3-star, 10-bedroom hotel specifically designed so that people with learning and physical disabilities can experience a first-class quality holiday or respite break. The facilities are intended to suit the needs of disabled guests as well as able guests. Enquiries about stays go through Seren's contact details.

How to get in touch

The site also lists a contact form, a newsletter sign-up, and social media accounts on Twitter, Facebook and Instagram, plus a Welsh-language (Cymraeg) version of the site.

Practical points to keep in mind

• The website states it is under construction, so some sections may be incomplete — phone or email is the most reliable route for a specific query.
• Seren's published information does not list prices, eligibility criteria or referral routes for its support services, so those details need to be confirmed directly.
• If you are asking about a hotel stay or respite break, contact Seren to enquire about availability and suitability rather than assuming the hotel works like a standard booking site.
• Seren Ffestiniog is a registered charity (charity reg no: 1108461) and a registered company (company no: 3596581), based in Gwynedd, Wales.