What is System C and what does the company do?
Updated
System C is a British provider of digital software solutions dedicated to healthcare, social care and education. It describes itself as the only British provider of software solutions dedicated solely to those three sectors, and it positions its work around AI-powered development and improving community well-being. If you are trying to understand whether System C is relevant to a hospital, a local authority, a maternity or neonatal service, or a children's health team, the short answer is that its product families map directly onto those areas.
Who System C serves
System C's stated focus is three sectors, and its product lines are organised around them:
- Healthcare — hospitals and trusts, maternity and neonatal units, child health services, and pharmacy and medicines management.
- Social care — adult social care and social care case management for practitioners.
- Education — including child health records with immunisation and screening information, and work related to school meals applications.
The company also publishes material on youth justice, framed around a "Child First" approach and better outcomes for children and young people.
Main product families
The site groups its software into named families. The table below summarises what each is described as doing, using the site's own framing.
| Product | Sector | What it is described as |
|---|---|---|
| CareFlow EPR | Healthcare | A cloud-based, mobile-enabled Electronic Patient Record platform for hospitals digitally transforming services |
| CareFlow Medicines Management | Healthcare | A single platform integrating electronic prescribing, pharmacy and medicines administration across a range of care settings |
| CareFlow Ambient AI – Outpatients | Healthcare | Embedded in CareFlow EPR; real-time consultation capture, documentation and automated RTT to reduce admin burden |
| BadgerNet Maternity | Healthcare | A paperless system for early pregnancy, gynaecology and maternity care across the woman's journey |
| BadgerNet Neonatal | Healthcare | A full EPR designed for neonatal units; the site states it is present in 99% of neonatal units across the UK |
| CarePlus Child Health | Healthcare / Education | A detailed children's health record with immunisation and screening information |
| Liquidlogic Social Care Case Management | Social care | Case management supporting practitioners across the end-to-end care journey |
| Liquidlogic AI | Social care | A unified AI module embedded within Liquidlogic case management |
| Adult Social Care | Local government | A flexible case management system for social workers, healthcare providers and caregivers |
| Bespoke Software Development | Cross-sector | Custom software for challenges specific to a customer |
Two things are worth noting from this list. First, the AI products are not standalone tools: Liquidlogic AI is embedded in the social care case management system, and CareFlow Ambient AI – Outpatients sits inside CareFlow EPR. Second, BadgerNet Neonatal's claimed 99% UK neonatal unit presence is a coverage claim from the vendor, useful as context but not an independent verification.
What "AI-powered innovation" means here
System C frames AI as a feature of existing workflows rather than a separate product category. The two concrete examples on the site are:
- Liquidlogic AI — supports practitioners throughout the care journey inside the case management system.
- CareFlow Ambient AI – Outpatients — captures consultations in real time, produces documentation, and automates RTT, with the stated aims of freeing clinicians from admin, reducing burnout and improving continuity of care.
If you are evaluating these, the practical question is how the AI output is reviewed and edited by practitioners before it enters the record — the site describes the capability but not the review workflow, so that is a question for a demo.
How to decide whether System C is relevant to you
Use the sector and product mapping above as a first filter:
- Identify your setting — acute hospital, maternity, neonatal, child health, adult social care, or local government.
- Match to a product family — CareFlow for EPR and medicines; BadgerNet for maternity and neonatal; CarePlus for child health; Liquidlogic for social care case management.
- Check the integration story — for example, whether Ambient AI in outpatients requires CareFlow EPR, which the site indicates it is embedded within.
- Ask about bespoke development if your requirement does not fit a standard product.
The site does not publish pricing, so cost and procurement terms would need to come from direct contact. For organisations comparing vendors, the useful differentiator System C claims is single-sector focus on health, social care and education rather than general-purpose enterprise software.