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EnglishWhat Is The General® Car Insurance's Website and What Can You Do There?
Updated
thegeneral.com is the official website of The General® Car Insurance, a U.S. auto insurer that has been in business for 60 years and is part of the Sentry Insurance Group. You can use the site to get a car insurance quote, continue a saved quote, explore coverage types and discounts, and manage policy tasks through the company's mobile app. The site states that quotes can be completed in about 2 minutes or less, and it presents the company as welcoming drivers with less-than-perfect credit or driving records.
Getting a Quote
The homepage quote flow asks for an insurance type and a ZIP code, then starts a new quote or lets you resume a saved one. The site says a quote can be finished in 2 minutes or less. If you prefer to talk it through, the page lists three contact routes: call, schedule a call, or chat.
Coverage Options
The General lists four main auto coverage types:
| Coverage | What it generally covers |
|---|---|
| Liability | Damage or injury you cause to others |
| Collision | Damage to your own car from a collision |
| Comprehensive | Non-collision damage such as theft or weather |
| Full coverage | A combination package |
The site frames these as options to discuss with a representative rather than a fixed package, so the right mix depends on your state's rules and your situation.
Discounts and Savings
The page names three discount categories and notes that discounts and savings vary by state and are subject to eligibility:
- Multiple vehicles — more cars may unlock more discounts
- Safety features — many vehicles come equipped with them
- Recent auto insurance — having coverage in the last 6 months could help you save
Because eligibility is state-specific, treat these as leads to check during the quote rather than guaranteed savings.
The Mobile App
The General's app handles the routine policy tasks: getting ID cards, paying bills, filing claims, and reaching support. Instant ID cards and an "easy and quick" claims process are the headline features, and the app is available on the App Store and Google Play.
Company Credentials
The site cites a few trust signals: more than 1 million drivers insured, 60 years of protecting drivers across the U.S., and an AM Best Financial Strength Rating of A+, which the page describes as the second-highest of 13 ratings. It also mentions 100+ trained agents and representatives. The A+ rating speaks to financial stability, not to how competitive a quote will be for you.
What the Site Does Not Tell You
The page does not publish rates, down payment amounts, or state availability details, and it does not state whether quoting or account features require login. Those specifics come out during the quote process or from a representative. If price is your main question, the practical next step is to run a quote with your ZIP code and compare the result against other insurers using the same coverage limits.