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EnglishWhat is UMass Memorial Health (ummhealth.org)?
Updated
UMass Memorial Health is the largest health care system in Central Massachusetts, serving the region and beyond. If you live in or near Central Massachusetts and are looking for a hospital, a doctor, urgent care, or a patient portal, ummhealth.org is the system's main website and a reasonable starting point. It is a health system site, not a directory of unrelated providers, so what you find there is limited to UMass Memorial's own hospitals, services, and provider group.
What the organization is
According to the site, UMass Memorial Health describes itself as "the health and wellness partner of the people of Central Massachusetts and beyond." Its system of care is made up of:
- Five hospitals
- A children's medical center
- Behavioral health services
- A dedicated provider group
The system positions itself around sophisticated medical technology and support services, and its homepage frames its work as "the relentless pursuit of healing" and "transforming the way care is delivered."
What you can do on the site
The homepage surfaces a small set of common tasks as direct entry points:
| Task | Entry point |
|---|---|
| Find a doctor | Find a Doctor |
| Access your medical record | Access myChart |
| Book care | Make an Appointment |
| Find a facility | Find a Location |
| Browse care offerings | Services and Treatments |
| See all facilities | All Locations |
Billing-related pages are also linked from the site: Pay My Bill (under Patients & Visitors) and Price Transparency. The site does not state costs, insurance requirements, or whether any of these tools require an account, so treat login and payment conditions as things to confirm on the relevant page rather than assume.
The hospitals in the system
The site lists these member organizations, each with its own homepage, contact information, and visitor details:
- UMass Memorial Medical Center — includes the Children's Medical Center, which offers pediatric emergency care and pediatric services
- UMass Memorial Health – Harrington
- UMass Memorial Health – HealthAlliance-Clinton Hospital
Each hospital page carries practical visitor information such as contact details, telephone directory, planning your visit, and visitor dining.
Services and current news
Beyond the standard navigation, the homepage highlights service updates and events. Two examples from the site:
- Urgent Care at Northborough Crossing is now open, described as open daily and staffed by UMass Memorial Health providers.
- A news item on mosquito season features infectious disease expert Dr. Sandeep Jubbal explaining West Nile virus risks, symptoms, and prevention steps.
The site also lists events (for example, a women's cancer awareness evening) and career openings, including a current search for CRNAs.
When this site is the right fit
Use ummhealth.org if you want care within the UMass Memorial system — its five hospitals, children's services, behavioral health, or its provider group — or if you need to reach a doctor, book an appointment, find a location, or manage your records through MyChart. If you need a provider outside Central Massachusetts, or you are comparing systems on cost and coverage, this site alone won't answer those questions; check the Price Transparency and billing pages, and confirm insurance and payment details directly with the system.