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EnglishWhat products and solutions does Bambuser offer?
Updated
Bambuser is a video commerce platform built around four core products: Live Shopping, Shoppable Video, Video Consultation, and Live Chat. Together they cover the full range of video commerce use cases — from live selling on social channels to one-to-one personalized service. If you want to turn video content into a direct sales channel, Bambuser's products are designed for that purpose.
Core products
Live Shopping
Live Shopping adds a live and on-demand video player to your website, apps, and social channels. The goal is to move from static, transactional ecommerce to immersive, engaged customer experiences.
- Best for: Real-time selling events, product launches, and social commerce campaigns where you want to convert traffic into revenue as it happens.
- What it does: Delivers authentic live content that boosts sales. Bambuser reports 3x more time spent on site and 3x higher conversions for users of this product.
Shoppable Video
Shoppable Video transforms existing content — social media clips, live shows, user-generated content (UGC), and campaign material — into short-form videos that are easy to buy from.
- Best for: Brands with a large library of video content that want to make it directly shoppable without producing new material.
- What it does: Brings products to life with content that educates and builds buying confidence. Bambuser reports a 225% higher add-to-cart rate and a 15% uplift on conversions.
Video Consultation
Video Consultation connects you with customers for personalized service through video.
- Best for: High-consideration purchases where customers need advice before buying — luxury goods, beauty consultations, electronics, and similar categories.
- What it does: Delivers one-to-one or small-group personalized service that replicates the in-store experience remotely.
Live Chat
Live Chat provides real-time customer interaction alongside the other video products.
- Best for: Answering questions during live shopping events or on product pages to reduce hesitation and support conversion.
- What it does: Keeps the conversation going between brand and customer in real time.
Solutions by use case
Bambuser groups its offerings into three solution areas:
| Solution | What it covers |
|---|---|
| Social Commerce | Selling through social channels with live and shoppable video |
| Digital Clienteling | Personalized, relationship-driven service via video consultation and chat |
| Agentic Commerce | Data-powered commerce experiences built for automated and AI-driven shopping |
Industries served
Bambuser lists specific industry verticals, including:
- Luxury
- Fashion
- Beauty
- Electronics
- Sports
The company also indicates there are more industries beyond these.
How to choose between products
- If your goal is real-time selling at scale → Live Shopping.
- If your goal is monetizing existing video content → Shoppable Video.
- If your goal is personalized, high-touch service → Video Consultation.
- If your goal is real-time customer support during shopping → Live Chat.
These products can be combined — for example, Live Shopping with Live Chat for interactive events, or Shoppable Video with Video Consultation for content-led discovery followed by personal advice.
Getting started
Bambuser offers a free trial and a demo booking option. Pricing details are available on their pricing page, and subscription terms are published separately. The platform also provides technical documentation and a knowledge base for developers and users.