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EnglishWhat Secure Communications Solutions Does Gamma Offer?
Updated
Gamma's secure communications offering sits inside Gamma Elements, the company's B2B communications portfolio, under a section called Secure. According to the site, that section covers "cyber security products, services, processes and investments that protect, react and secure your critical communications." In other words, Gamma positions security as one layer of a broader communications stack rather than a standalone product — it's aimed at organisations that want their voice, video, chat and customer-contact channels protected as part of the same setup.
What "Secure" covers
The site describes the Secure category as spanning four things:
- Products — cyber security tooling for business communications.
- Services — managed or supported security work around those communications.
- Processes — the operational side of keeping communications protected.
- Investments — ongoing commitment to security rather than a one-off purchase.
The stated goal is threefold: protect, react and secure critical communications. That framing matters — it's not only prevention, but also response when something goes wrong.
How Secure fits into Gamma Elements
Gamma Elements is organised into six areas, and Secure is one of them:
| Area | What it's for |
|---|---|
| Enable | The foundation — core communications technology and connectivity |
| Connect | Linking people, customers and suppliers via voice, video and chat |
| Experience | Delivering customer experience across devices and channels |
| Secure | Protecting, reacting to and securing critical communications |
| Solutions | Tailored mixes of technology, people and processes for transformation |
| Toolbox | Partner-facing tools: onboarding, API and integrations |
The practical implication: if you're already using Gamma for connectivity or contact channels, Secure is designed to sit alongside those rather than replace them. Security is treated as part of the same communications environment.
Who this is aimed at
The page targets businesses of "all shapes and sizes" and describes Gamma as "highly accredited, secure, and trusted." It also states Gamma is a B2B-only communications provider, so the Secure offering is built for business and organisational use, not consumer accounts.
Customer quotes on the site reinforce the reliability angle. Jason Wells, Head of IT Infrastructure and Operations at Care UK, says switching to Gamma gave them "a better service that's more resilient and more reliable." Alan Campbell, Head of IT Procurement at OCS, highlights flexibility and customer focus. These are testimonials rather than technical specifications, so treat them as signals of positioning, not proof of specific security capabilities.
What the page does not tell you
The site does not list specific security products, certifications by name, SLAs, pricing or contract terms in the material available. If you need to evaluate Gamma Secure against a requirement — for example, a particular compliance standard or a specific threat model — you'll need to request detail directly, since the public page stays at the category level.
How to decide if it's relevant to you
Consider Gamma Secure if:
- You want communications security handled by the same provider as your connectivity and channels, rather than stitched together from separate vendors.
- You need both prevention and incident response ("protect, react, secure"), not just a firewall-style product.
- You're a business buyer already evaluating Gamma Elements as a whole.
Look elsewhere, or ask Gamma for specifics first, if you need published technical documentation, named certifications or transparent pricing before you can shortlist a vendor.