What Security and Compliance Standards Does Rev AI Meet?

Updated

Rev AI states that it meets SOC II, HIPAA, GDPR, and PCI compliance standards, offers 99.99% uptime, encrypts all files at rest and in transit, and supports deployment in the cloud or on-prem. These claims come directly from Rev AI's own product page, so treat them as vendor-stated commitments rather than independently verified certifications. If your organization needs formal proof, request the current compliance documentation and audit reports before signing off.

The Four Compliance Standards Rev AI Claims

Standard What it generally covers Why it matters for speech-to-text
SOC II Controls over security, availability, and confidentiality of systems Relevant when you send audio or transcripts through a third-party API
HIPAA Protection of protected health information (PHI) in the US Needed if transcripts may contain patient or clinical data
GDPR Personal data protection for EU/EEA individuals Applies if you process audio from or about EU residents
PCI Security around payment card data Matters if audio or transcripts could include cardholder information

Rev AI lists all four on its site. The page does not detail the scope of each certification, the audit period, or which specific services are covered, so confirm those details with Rev AI directly if your use case depends on them.

Uptime and Encryption

Rev AI advertises 99.99% uptime and states that all files are encrypted at rest and in transit. In practice:

  • Encryption in transit protects audio as it is uploaded and transcripts as they are returned.
  • Encryption at rest protects stored files and generated transcripts on Rev AI's infrastructure.
  • 99.99% uptime translates to roughly 52 minutes of downtime per year, though the page does not describe how uptime is measured or what remedies apply if it is missed.

Deployment Options: Cloud or On-Prem

Rev AI says you can deploy in the cloud or on-prem. This is the most consequential security choice for many teams:

  • Cloud deployment is the default API model — you send audio to Rev AI and receive transcripts back.
  • On-prem deployment keeps processing inside your own environment, which can help when data cannot leave your network or when internal policy restricts third-party processing.

The page does not specify which compliance standards apply to which deployment model, so if on-prem is a requirement, ask Rev AI to confirm coverage for that setup.

How to Verify These Claims for Your Own Review

Because the compliance statements come from Rev AI's marketing page, a due-diligence step is reasonable:

  1. Request the SOC II report and check the audit period and scope.
  2. Ask for a HIPAA Business Associate Agreement (BAA) if you handle PHI — a compliance claim alone is not a substitute for a signed BAA.
  3. Confirm GDPR data processing terms, including where data is stored and how deletion requests are handled.
  4. Clarify PCI scope — whether it covers the API itself, stored data, or both.
  5. Get uptime terms in writing, including measurement method and any service credits.

Quick Decision Guide

  • If you need a general-purpose transcription API with stated enterprise compliance, Rev AI's claims cover the common standards (SOC II, HIPAA, GDPR, PCI).
  • If you handle PHI, do not rely on the page alone — confirm a BAA is available.
  • If data cannot leave your infrastructure, ask specifically about the on-prem option and which standards apply to it.
  • If you need audited proof, request the reports; the website describes the standards but does not publish the underlying documentation.