What Services Does Epax Systems Provide Beyond Selling Equipment?

Updated

Epax Systems provides three service categories beyond equipment sales: Equipment Service & Repair, Maintenance & Repair, and Managed Waste Services. These are listed as separate service lines on the company's website, alongside its equipment catalog. If you already own a compactor or baler and need it serviced, or if you want waste handling managed for you rather than buying equipment outright, these are the relevant offerings. The site also lists Rentals and Used and Refurbished Equipment as alternatives to new equipment purchases.

Equipment Service & Repair

This service line covers repair work on waste handling equipment. The site lists it as a distinct offering from equipment sales, which means existing equipment owners can request service without going through a new purchase.

The company's equipment catalog gives a sense of what this service likely covers, since these are the machine types in its lineup:

  • Industrial compactors, including ROPAX Jumbo, large stationary, commercial, ROPAX Roto, self-contained, stationary, vertical, apartment, indoor, and auger compactors
  • Recycling balers, including vertical downstroke and horizontal balers
  • Compactor and baler accessories, odor control systems, and the Axxess Control System
  • Parts, plus used and refurbished equipment

If your equipment is one of these types, Equipment Service & Repair is the service line to ask about. The site does not publish service pricing, response times, or coverage terms, so those details need to come from a direct inquiry.

Maintenance & Repair

Maintenance & Repair is listed separately from Equipment Service & Repair. The distinction on the site is not spelled out, but the practical reading is that one covers ongoing upkeep and the other covers fixing equipment that has broken down. For planning purposes, treat them as two related service tracks and confirm which one applies to your situation when you call.

The company also lists Equipment Service & Repair and Maintenance & Repair as separate menu items under Services, alongside Managed Waste Services — so all three are positioned as ongoing service offerings, not one-time add-ons to a purchase.

Managed Waste Services

Managed Waste Services is the broadest service line: instead of buying or renting equipment and handling waste operations yourself, you have Epax manage the waste side of your operation. The company describes its role as helping companies in the United States and Canada manage waste affordably, and its tagline for this area is finding the right solution for the customer rather than pushing a single product.

This is the option to evaluate if your goal is to reduce the internal work of waste handling — equipment selection, service coordination, and related logistics — rather than to own and maintain machines yourself.

Rentals and Refurbished Equipment as Service Alternatives

Two more options sit between buying new and full managed service:

Option What it means for you
Rentals Use equipment without purchasing it
Used and Refurbished Equipment Lower-cost equipment with prior use
Parts Replacement components for existing machines

These matter for the "beyond selling equipment" question because they show the company supports customers who do not want a straight new-equipment purchase.

How to Get Service Support

The site provides these contact routes:

  • Toll free: 800.220.6776
  • Telephone: 818.994.2870
  • Fax: 818.994.4032
  • Address: 14641 Arminta Street, Panorama City, CA 91402
  • Contact page and Pay My Bill page are both linked in the site navigation
  • The site invites visitors to "Get a FREE, no obligation quote today" by calling 800.220.6776

There is also a Spanish language option linked near the toll-free number, and the navigation includes Employment Opportunities, Trade Shows and Events, and Manufacturing Partners pages.

What to Confirm Before Committing

The site does not publish service pricing, contract terms, service areas beyond "United States and Canada," or response-time commitments. Before choosing a service line, ask directly:

  1. Which service line applies to your equipment type and situation — Equipment Service & Repair, Maintenance & Repair, or Managed Waste Services?
  2. Is service available in your location, and what are the scheduling terms?
  3. Does the free quote cover service work, or only equipment?
  4. For managed service, what is included and what stays with your team?

The "Pay My Bill" link indicates an existing billing relationship for some customers, but the site does not state whether service accounts and equipment purchases are billed the same way.