What Shipping, Support, and Dealer Options Does RealTruck Offer?
Updated
RealTruck.com offers free shipping on orders of $100 or more, multiple ways to reach support (phone, live chat, and order status lookup), a 3D build tool for previewing accessories on your truck, and a dealer locator for in-person shopping. These options cover the main paths a buyer needs: checking fit before purchase, getting help during or after an order, and choosing between online and local purchasing.
Shipping
The site's top banner states "Free Shipping on Orders $100+". That is the only shipping threshold shown in the available page content, so treat it as the headline offer rather than a complete shipping policy. If your cart total falls below $100, or if you are shipping outside the standard domestic scope, confirm the actual cost at checkout before ordering.
Support Channels
RealTruck lists several contact routes directly in its header and support area:
- Phone: 877-216-5446
- Live Chat: available from the site navigation
- Order Status: a dedicated lookup page for tracking an existing order
- Contact: a general contact entry point
The site also carries the heading "REAL PEOPLE. REAL ANSWERS.", which signals that support is positioned around reaching an actual person rather than a purely automated system. For pre-purchase questions — fitment, compatibility, or which cover style suits your bed — phone or live chat are the fastest routes since they let you describe your exact truck.
RealTruck Builder (3D Configurator)
The RealTruck Builder is a 3D tool that shows how accessories look on your truck before you buy. The site describes it as "See Exactly How it Looks on Your Truck." This matters most for visual choices where photos of a generic truck don't tell you enough — tonneau cover profiles, running boards, grille guards, or wheel and tire combinations. You configure your truck, add parts, and preview the result, which reduces the chance of ordering something that fits but doesn't look the way you expected.
Dealer Option
Alongside online ordering, RealTruck offers a "Shop at a Dealer Near You" entry point. This is the option to choose if you want to see products in person, have installation handled locally, or avoid shipping altogether. Use it when fitment or finish is hard to judge from a screen, or when you'd rather not install a heavy item like a tonneau cover or running boards yourself.
How to Choose Between the Paths
| Your situation | Best option |
|---|---|
| Want to preview appearance before buying | RealTruck Builder 3D tool |
| Have a fitment or compatibility question | Phone (877-216-5446) or live chat |
| Order is already placed | Order Status lookup |
| Prefer to inspect or have it installed locally | Dealer locator |
| Order totals $100 or more | Qualifies for free shipping |
A practical sequence for most buyers: confirm your truck's year, make, model, and bed length, preview the accessory in the Builder, then use phone or chat if anything about fit is unclear. If you'd rather not deal with installation, start with the dealer locator instead of the online cart.