What to Expect During Your First Visit to Langley Sports & Rehabilitation
Updated
Your first visit to Langley Sports & Rehabilitation centers on a thorough exam and X-ray assessment, a clear explanation of what is causing your pain, and a personalized care plan you can start from a position of comfort and understanding. This applies whether you are booking for chiropractic care or for one of the clinic's other services, and the clinic states it will always fully explain what it believes is causing your problems before any care begins.
Before Your First Appointment
The clinic lists Dr. Ben Reid and Dr. Lucas Gatti as its chiropractors, with additional practitioners covering kinesiology, massage, acupuncture, clinical counselling, and PEMF. Because the first visit is built around an exam and imaging, it helps to arrive ready to describe your symptoms and history rather than expecting treatment to begin immediately.
Office hours, from the site:
| Day | Hours |
|---|---|
| Monday | 8:00 am – 5:00 pm |
| Tuesday | 9:00 am – 8:00 pm |
| Wednesday | 8:00 am – 4:00 pm |
| Thursday | 10:00 am – 8:00 pm |
| Friday | 8:00 am – 2:00 pm |
| Saturday | 8:00 am – 12:00 pm |
You can request an appointment through the site, call (604) 888-1533, or email the clinic. The site does not publish pricing or insurance details, so ask about fees and coverage when you book.
What Happens During the Visit
1. A thorough examination
The clinic describes providing a thorough exam so it can know precisely how to help. Expect to go through your current pain or symptoms and your relevant history.
2. X-rays and assessment
The clinic states that before starting any care, it will fully explain what it believes is causing your problems based on your X-rays and thorough examination. This means imaging is part of how the chiropractors reach a working explanation, not an afterthought.
3. An explanation of your pain
A stated priority is taking the time to fully explain what is happening in your body that is causing your pain. If you leave the first visit unsure why you hurt, that runs against how the clinic describes its own process — so ask questions until the explanation is clear to you.
4. A personalized plan
Only after that explanation does care proceed. The clinic says you will be able to proceed feeling comfortable, knowing you are getting the best chiropractic care for your specific needs. Its broader stated approach is to eliminate pain and symptoms as quickly as possible and then help you work toward fuller health.
What the Clinic Offers Beyond Chiropractic
The first visit may also be a starting point for other services, depending on what the exam shows:
- Chiropractic — gentle, natural care from Dr. Ben Reid and Dr. Lucas Gatti.
- Scoliosis rehab and bracing — for abnormal sideways curvature of the spine, aimed at improving alignment and relieving associated pain.
- Kinesiology — provided by Registered Kinesiologist Brad Penner, who the clinic says is experienced in modifying customized programs; the site notes athletes, construction workers, and others who are active may benefit.
- Massage, acupuncture, clinical counselling, and PEMF — additional services listed on the site.
- Shockwave therapy, laser phototherapy, decompression, and exercise physiology — also listed among the clinic's services.
If your goal is a specific service rather than general chiropractic care, say so when booking so the appointment is routed appropriately.
Practical Points to Confirm When You Book
- Which practitioner you will see — the clinic has several, and the right one depends on your concern.
- Whether X-rays are taken on site — the clinic's process references X-rays, but the site does not state imaging logistics; confirm this in advance.
- Cost and payment — not published on the site, so ask directly.
- What to bring — relevant imaging, reports, or a list of medications can make the assessment more useful; confirm with the clinic.
The Bottom Line
Expect an exam-and-explanation first visit, not a quick adjustment. The clinic's own description is that it examines thoroughly, uses X-rays to understand your problem, explains the cause, and only then proceeds with care tailored to you. Book by phone at (604) 888-1533, by email, or through the appointment request on the site, and use that first conversation to confirm fees, practitioner, and imaging details.