What to Know About Continually’s Free Account and Pricing Before Signing Up

Updated

Continually offers a free account you can start without a credit card, and the site links to a dedicated Pricing page for paid plans. That makes it reasonable to test the chatbot builder, live chat, and meeting scheduling before committing. What the public pages do not spell out is where the free tier stops — bot limits, lead caps, and integration access are the details you should confirm on the Pricing page before you build around it.

What you can try on a free account

The homepage describes a free account as the entry point and states that setup requires no credit card. Based on the feature list, a free account is aimed at letting you:

  • Build a bot with the drag-and-drop, no-code builder
  • Add the bot to your site with one line of embed code or the WordPress plugin
  • Reply to visitors through the shared live chat inbox
  • Let visitors book meetings against your connected calendar
  • Push lead data to other tools through Zapier or native integrations

The site names Mailchimp, Drip, ActiveCampaign, HubSpot, and Moosend as integrations, and says leads can reach 1,500+ apps via Zapier. Treat that as the platform’s overall capability — not a guarantee that every integration is available on the free tier.

Where the free account likely ends

Continually’s homepage does not publish the limits of the free plan. The Pricing page is the only place the site points to for plan details, so that is where you should look for:

Question to check Why it matters
How many bots can I build? Determines whether you can run separate bots for different pages or campaigns
Is there a monthly lead or conversation cap? A cap can stop lead capture mid-month
Which integrations are included? CRM and email sync are often gated to paid plans
Is live chat unlimited? Affects whether your team can use it as a real support channel
Are meeting bookings limited? Matters if scheduling is your main reason for signing up

If any of these are deal-breakers, confirm them on the Pricing page before you invest time in building a bot.

How to evaluate it in under an hour

  1. Create the free account — no credit card is required, so there is no billing risk in testing.
  2. Build one bot with the drag-and-drop builder and add it to a single page using the embed code or WordPress plugin.
  3. Send yourself a test conversation and check that the lead lands where you expect — your inbox, your email list, or your CRM.
  4. Trigger a live chat message and confirm a teammate can reply from the shared inbox.
  5. Connect a calendar and book a test meeting to see whether the scheduling flow works for your availability.
  6. Open the Pricing page and compare what you just used against what each paid plan includes.

If steps 3–5 work on the free account, you have a usable lead-capture setup. If they don’t, the Pricing page will tell you which plan unlocks them.

Choosing between free and paid

  • Stay on free if you want one bot, modest lead volume, and are testing whether chat converts your traffic.
  • Move to paid if you need multiple bots, higher lead or conversation limits, or integrations your CRM depends on.
  • Check before you commit if your workflow relies on a specific integration — the homepage lists names, but plan-level access is a Pricing page question.

The honest summary: Continually makes it easy and risk-free to start, but the free tier’s boundaries are not published on the pages reviewed here. Read the Pricing page first, then test with a real bot on a real page.