What to Know About Well Water Filtration at The Perfect Water

Updated

If you're on a private well, The Perfect Water's guidance is to start with a water test, not a product. The site states that well water quality varies by location, so recommendations are made based on the contaminants actually present in your water and their concentration. You can email your most recent water analysis to [email protected] or fax it to 480-348-0235, and they will reply with a recommendation. This approach applies specifically to private well owners; if you're on city water, the site points to a different starting path.

Why a Water Test Comes First

The site is explicit that there is no single piece of water purification equipment that "does it all" for every contaminant at every contamination level. That means a system that solves a neighbor's iron problem may do nothing for your arsenic or hardness issue. The recommendation is built around what your test actually shows, which is why the first step is getting your well water tested or locating your most recent water analysis.

If you don't have a recent test, the site's instruction is to get your well water tested before expecting a recommendation.

How to Get a Recommendation

  1. Get your water tested (or find your most recent water analysis report).
  2. Send the results to [email protected], or fax them to 480-348-0235.
  3. Receive a recommendation based on the contaminants found and their concentration.

The site notes that each water system setup is unique, so expect the reply to be specific to your report rather than a generic package.

What the Site Suggests for Well Water vs. City Water

Water Source Site's Suggested Starting Point
Private well Send a recent water analysis; recommendation depends on contaminants present and their concentration
City water Consider a Home Master Reverse Osmosis System for drinking water, plus a Whole House Conditioner/Softener for the entire home supply

The city-water path is offered as general guidance on the site. The well-water path is deliberately conditional, because the site treats well water as too variable for a blanket product answer.

Practical Points to Keep in Mind

  • No universal system. The site states plainly that no single unit handles every contaminant at every level.
  • Your report drives the answer. Contaminant type and concentration both matter, so a test that only says "hard water" may not be enough detail.
  • Support is the intake channel. Both the email and fax options are listed for submitting well water reports.
  • Warranty and guarantee context. The site advertises up to a 5-year warranty and a 100% money-back guarantee for 30 days, with same-day shipping noted. These are site claims; confirm current terms at checkout.

Common Questions the Site Addresses

The site's FAQ section covers several related topics you may want before or after submitting a report:

  • "I'm new to this, where do I begin?" — Points well owners to testing and report submission; city water users to RO plus whole-house conditioning.
  • "Which filter change set do I need?" — Refers to charts for identifying required maintenance items.
  • "What are the differences in the various Home Master models?" — Describes the Standard version as a fully assembled, complete kit for city water and most well water.
  • "What do I need to know about well water filtration?" — Repeats the test-first, report-based recommendation process.
  • Installation videos and instructions — Available in English and Spanish for Home Master RO install and filter changes.

What to Do Next

If you're on a well, the actionable step is to obtain a current water analysis and send it to [email protected] or fax 480-348-0235. Until that report is reviewed, the site does not offer a one-size-fits-all well water system, and its own materials say so directly. If you're on city water, the site's suggested starting point is a Home Master RO system for drinking water and a whole-house conditioner/softener for the full supply.