What Types of Data Recovery Does Disklabs Offer?

Disklabs offers four main data recovery services: standard data recovery from all storage devices, RAID and server recovery, tape recovery, and forensic data recovery. The site describes the company as an industry leader in recovery "from ALL Storage Devices, Tapes, ALL types of RAID and Servers." If your failed drive, server, tape, or evidence exhibit falls into one of those categories, Disklabs lists a matching service; the site does not publish device-level compatibility lists, turnaround times, or prices, so confirm those directly before sending media.

The Four Recovery Services

Standard Data Recovery

This is the general service for storage devices that have failed or become inaccessible. The site does not break this down by drive type or fault mode, so treat the table entry as the scope the company claims rather than a guarantee for any specific model.

RAID and Server Recovery

Listed as recovery from "ALL types of RAID and Servers." This is the option when the problem is at the array or server level rather than a single disk — for example, a server that will not boot or an array that has lost its configuration.

Tape Recovery

A separate service line for tape media. If your backup or archive lives on tape and the tape cannot be read, this is the relevant entry point rather than the general data recovery service.

Forensic Data Recovery

Recovery carried out in a forensic setting. The site lists it as its own service alongside the company's digital forensics work, which includes computer forensics, mobile phone forensics, cell site/data analysis, sat nav forensics, and CCTV forensics. Choose this when the recovered data may need to stand up in a criminal or civil matter, not just be returned to you.

How Recovery Fits With Disklabs' Other Services

Disklabs is positioned as a digital forensics and data recovery firm, and recovery sits alongside several related services that may matter depending on your case:

• Digital forensics services — investigation, interpretation, and analysis of data on digital devices for criminal and civil cases.
• Legal Aid Agency (LAA) funded cases — the site states its experts assist with LAA funded cases.
• Data collection and eDiscovery — collection and disclosure work.
• Specialist forensic services — chip-off, ISP, and board-level techniques for data that standard forensic tools cannot reach.
• Certified data erasure — on-site erasure, degaussing equipment, and remarketing for organisations that need sensitive data permanently removed.

The specialist techniques are worth noting if a standard recovery attempt has already failed: chip-off and board-level work target data that ordinary tools cannot access.

Choosing the Right Service

Use these conditions to pick an entry point:

• One failed drive or device, ordinary business or personal data → standard data recovery.
• Failure at the array or server level → RAID and server recovery.
• Data on tape → tape recovery.
• Data may be used as evidence, or the device is part of a dispute → forensic data recovery, and consider the broader forensics services.
• Standard tools have already failed to access the device → ask about the specialist forensic services (chip-off, ISP, board level).
• You need sensitive data destroyed, not recovered → certified data erasure.

What to Confirm Before Sending Media

The site does not publish pricing, turnaround times, success rates, or a device compatibility list, so these are the questions to settle first:

1. Whether your specific device, RAID configuration, or tape format is supported.
2. Cost and whether there is a no-recovery, no-fee arrangement.
3. Expected turnaround and how the media should be shipped.
4. For forensic work, what chain-of-custody and reporting you will receive.
5. For LAA funded cases, what documentation the funder requires.

The published contact number is +44 (0) 1827 55999, and the site's Contact page is the route for case-specific questions.