What You Can Do on the Official USPS Change-of-Address Site

moversguide.usps.com is the official USPS® Change-of-Address (COA) form site. You use it to file a change-of-address request with USPS so that mail sent to your old address is forwarded to your new one. To use the form, your browser must have JavaScript enabled — the site loads its form dynamically and will not work without it.

What the site is for

The site exists for one core task: submitting a change-of-address request to USPS. When you file a COA, USPS uses the old and new address details you provide to redirect mail addressed to you at the old address to the new one.

This is the same change-of-address process USPS runs for people who move, and the site is the online entry point for it.

What you can do on the form

• Submit a change-of-address request to USPS. The form is the mechanism for filing your COA.
• Provide your old and new address details. You supply both addresses so USPS knows where mail is currently going and where it should be sent.
• Set up mail forwarding to the new address. Once your request is filed, mail addressed to you at the old address is forwarded to the new one.

What you need before you start

• JavaScript enabled in your browser. The site displays a message that it "doesn't work properly without JavaScript enabled" and asks you to enable it to continue. If JavaScript is off, the page will not load the form — you will only see the loading state.
• Your old address details. The address mail is currently being delivered to.
• Your new address details. The address you want mail forwarded to.

What to expect after submitting

• Your change-of-address request is filed with USPS.
• Mail addressed to you at the old address is forwarded to the new address you provided.

Common sticking point: the page won't load

If you open moversguide.usps.com and see a message about JavaScript being required, or the page appears stuck on "Loading…", the cause is almost always that JavaScript is disabled or blocked in your browser. Enable JavaScript for the site and reload the page so the form can render.

Quick reference