Where Can Cass Information Systems Customers Log In?

Updated

Cass Information Systems customers log in through four named portals listed on cassinfo.com: CassPort®, ExpenseSmart®, Ratemaker®, and Freight Claims. These links appear in the site's navigation and footer areas rather than on a single dedicated login page, so the portal you need depends on which Cass service your company uses.

The Four Cass Customer Portals

Portal Typical purpose
CassPort® Core customer access for Cass payment and information management services
ExpenseSmart® Expense management and accounts payable automation
Ratemaker® Rate management
Freight Claims Freight claims handling

Cass describes its business as "integrated information management and payment services for freight, waste management, telecom, cloud, utilities and more," and its specializations include Utility Bill Management, Waste Invoice Management, Maintenance/Repairs/Operations (MRO), and Freight Audit & Payment. The portal you use will generally correspond to the service line your organization is enrolled in.

How to Find the Login Links

  1. Go to cassinfo.com.
  2. Look for the portal names — CassPort, ExpenseSmart, Ratemaker, or Freight Claims — in the site's navigation or footer. On the homepage, these appear grouped together near the top of the page alongside Investors, Careers, and Login.
  3. Select the portal that matches your service. Each opens its own login screen.

Note that the site also lists a general Login link in that same group, separate from the individual portal names. If you are unsure which one applies to you, your Cass account contact or implementation team is the fastest way to confirm.

If You Can't Access Your Portal

  • Confirm the right portal. Because Cass runs several distinct platforms, a valid username on one portal will not work on another.
  • Check with your internal administrator. Many companies route Cass portal access through an AP, treasury, or logistics contact who manages user provisioning.
  • Contact Cass directly. The site provides a Contact Us page and lists a Cass Commercial Bank and CassPay among its offerings; support for portal access issues is best directed through the contact channel your account team has provided.

What Cass Handles at Scale

For context on why these portals exist, Cass reports processing and paying 51 million invoices each year, managing $94 billion in annual disbursements with 1,000+ employees globally, and processing invoices covering 185 countries on 6 continents, with payment capability in 114 (currency or country count as stated on the site). That volume is the reason access is split across specialized portals rather than a single general login.