Where to Download Mayan EDMS, Read the Documentation, and Get Support

Updated

The official site, mayan-edms.com, is the starting point for all of these: its top navigation links to Download, Documentation, Book, Knowledge base, News, Source code, and Support. The site does not publish direct file URLs or a download-page walkthrough in the material available here, so use the navigation labels on the live site to reach each resource. The project describes itself as a free open source document management system with commercial backing, and the homepage invites visitors to "Join the premier open source solution today for free."

Download and source code

  • Download: use the Download item in the site's top navigation. The homepage does not specify package formats, version numbers, or hosting platforms, so check the download page itself for the current release and installation options.
  • Source code: the Source code navigation link leads to the project's code. This is the route to take if you want to build from source or review changes rather than use a packaged release.

Documentation and learning resources

The site separates reference material from guided learning:

Resource What it is for Where to find it
Documentation Reference material for installing and operating the system Documentation link in the top navigation
Book A structured, book-length guide Book link in the top navigation
Knowledge base Articles answering specific questions and problems Knowledge base link in the top navigation
News Release notes and project changes News link, or the newsletter signup on the homepage

The homepage also offers a newsletter: enter an email address (name is optional) and submit. The form marks required fields in red, and the site notes you can decline to donate and still subscribe.

Support channels

Support is one of the areas where the project distinguishes free use from paid help. The homepage states that professional services include self-guided, basic, advanced, and SLA support, plus migration assistance and training. It does not list prices or response-time commitments for these tiers, so treat the tier names as categories to ask about rather than as a published price list.

  • Community and self-guided: start with the Documentation, Book, and Knowledge base links above.
  • Commercial support: the Support navigation link is the entry point for the paid service tiers and for migration and training inquiries.
  • Business contact: the site lists a business inquiries email address in the footer for commercial questions.

What you are downloading

Knowing the scope helps you judge whether the effort is worth it. The homepage reports:

  • Active development since 2010, described as the longest uninterrupted period among comparable open source systems.
  • Hundreds of thousands of active installations managing hundreds of millions of documents daily.
  • Named features including document versioning (with separate access control per version), a fine-grained permissions system with a permission for every atomic operation, document workflows, document linking and referencing, a comprehensive settings system, a REST API, and web-based setup.
  • Project statistics: 14 years active, 10M+ downloads, 200K lines of code, 72 apps, 35K commits, 100+ contributors, 200+ releases, and 30+ translations.

These figures come from the project itself, so read them as the vendor's own claims rather than independent benchmarks.

A practical first-visit sequence

  1. Open mayan-edms.com and use Download to get the current release, or Source code if you plan to build it yourself.
  2. Skim the Book for the overall model, then keep Documentation open as reference during setup.
  3. When something specific breaks or confuses you, search the Knowledge base before posting a question.
  4. If you need guaranteed response times, migration help, or training, follow the Support link and ask which tier fits your case, since pricing is not published on the homepage.
  5. Subscribe to the newsletter if you want release and feature announcements without checking the News page manually.

Common sticking points

  • No version or platform details on the homepage. Confirm the current release, supported platforms, and prerequisites on the Download page before committing to an install path.
  • Free software, paid help. The software is free to use, but the support tiers, migration assistance, and training are commercial services. Budget for them separately if you need them.
  • Self-reported scale claims. The installation and document-volume numbers are the project's own; validate them against your own workload during a pilot rather than assuming they transfer directly.