Where to Find CICR Programs, Events, and Community Services
Updated
CICR (cicr-icrc.ca) organizes everything you need into three main areas on its site: Conflict Resolution Programs for certificate programs and workshops, Upcoming Events for community dialogues and practitioner gatherings, and Community Services for volunteer-provided mediation, facilitation, and coaching in the National Capital Region. Each area has its own entry point, so you can go straight to the one that matches what you want to do.
Conflict Resolution Programs: Certificate Programs and Workshops
The "Conflict Resolution Programs" section lists the institute's training offerings with enrollment links. Based on the site, these include:
| Program | Format / Length | Language |
|---|---|---|
| Third-Party Neutral (TPN) Certificate Program | 160-hour certificate | English & French |
| Transforming Conflict – Cultivating Peace | Certificate program | Not specified on page |
| Essential Skill-Building Workshop | Workshop | English & French |
| Dealing with Conflict: A One-Day Immersion | 1-day workshop | Not specified on page |
| Identity-Based Conflict Seminar | 3-day reflective seminar | English & French |
Each listing links to a "More About" or "Find Your 1-Day Date" page where you can view details and dates. If you're deciding between programs, the TPN certificate is the longest commitment at 160 hours, while the one-day immersion is the shortest entry point.
Upcoming Events: Dialogues, Practitioner Sessions, and Community Gatherings
The "Upcoming Events" section shows scheduled activities with RSVP or ticket links. Examples from the page include:
- A Community Dialogue on Peace Education with Peace Train Canada — a free community dialogue on bringing peace education into Canadian classrooms, facilitated by CICR. Held at St. Andrew's Hall, 82 Kent St, Ottawa.
- Embodied Conflict Resolution – Deepening our Practitioner Work — a practitioner-focused session at CICR's office (Suite 1105, 150 Isabella Street).
The section also notes Communities of Practice, Speaker Events, Graduation, and AGM as recurring event types. Each event entry includes a date, time, location, and an RSVP or "Buy Tickets" link.
Community Services: Mediation, Facilitation, and Coaching
Community Services are provided by Community Conflict Resolution Ottawa (CCRO) volunteers. According to the site, these include:
- Mediation
- Facilitation
- Coaching
These services are available in the National Capital Region. The page links to CCRO for details on accessing them.
Intervention Services and Customized Team Training
Beyond open programs, CICR offers:
- Intervention Services — experienced practitioners providing coaching, mediation, group and workplace facilitation, and training for organizations.
- Train Your Team — customized, practitioner-led training designed to change how a team works through conflict together.
Both have "Learn More" links for organizations that want services rather than individual enrollment.
How to Choose Your Entry Point
- Want to enroll in a course? → Conflict Resolution Programs
- Want to attend a free or ticketed event? → Upcoming Events
- Need mediation, facilitation, or coaching in Ottawa? → Community Services (via CCRO)
- Want training or intervention for your organization? → Intervention Services or Train Your Team
Each section on the site has its own link, so you can navigate directly to the relevant page without going through a general contact form.