Where to Find Company, Technology, and Contact Information on the Picarro Website

Updated

Picarro's site organizes company background, technology explanations, and contact routes under three top-level areas: Company (About Us, Leadership, Press Releases, certifications, Careers), Our Technology (CRDS Technical Description, Picarro Patents, Technical Addendum, Measurable Compounds), and Contact Us / Support (General Inquiries, Request Technical Support, Global Offices). Use the main navigation at the top of any page to reach them; the site also offers English, 简体中文, and Deutsch, plus a Log in entry in the user account menu.

Company Information

The Company menu is the entry point for organizational and governance details. It lists:

  • About Us — company overview
  • ISO 9001:2015 Certification and Data Security and Compliance — quality and compliance credentials
  • Corporate Social Responsibility
  • Press Releases — announcements
  • Leadership — with sub-pages for the Leadership Team and Board of Directors
  • Careers — with Job Openings

If you need to verify Picarro's quality certification or review its leadership before a partnership or procurement decision, start here rather than with the product pages.

Technology and Measurement Information

The Our Technology menu covers how Picarro's instruments work and what they can measure:

  • CRDS Technical Description — the core technology explanation (cavity ring-down spectroscopy)
  • Picarro Patents
  • Technical Addendum
  • Measurable Compounds — the list of compounds the instruments can detect

The homepage frames this as "Beyond Measurements and Data": Picarro positions its offering as complete solutions for monitoring greenhouse gas (GHG) and volatile organic compounds (VOC), combining data analytics, expert guidance, and support. For instrument specifications, the Analytical Instruments area adds Products, Applications, and Service & Support, and the Resources area includes User Manuals, Data Sheets, Application Notes, Software Downloads, Video Tutorials, and Service Plans.

Support and Contact

Two separate paths exist depending on your need:

Need Where to go
Product documentation (manuals, data sheets, software) Support > Resources
Technical help with an instrument Support > Request Technical Support
General questions Contact Us > General Inquiries
Regional or local contact Contact Us > Global Offices
Partners and resellers Partners

A Webstore link also appears in the navigation, though the provided page content does not state pricing or whether an account is required to purchase — check the store page directly for those terms.

Practical Tips

  • The Search function in the main navigation is the fastest route if you already know a term, such as a compound name or a document title.
  • Industry-specific material sits under Solutions and Industries We Serve — for example, the Natural Gas Industry section covers methane detection, emissions measurement, leak survey, and pipe replacement, with a Natural Gas Knowledge Center and Regulatory Updates.
  • Language can be switched from the top menu; the available options shown are English, Simplified Chinese, and German.

For a first visit, the Company and Our Technology menus answer most "who are they and how does it work" questions, while Support and Contact Us handle post-purchase and pre-sales inquiries respectively.