Where to Find Company, Technology, and Contact Information on the Picarro Website
Updated
Picarro's site organizes company background, technology explanations, and contact routes under three top-level areas: Company (About Us, Leadership, Press Releases, certifications, Careers), Our Technology (CRDS Technical Description, Picarro Patents, Technical Addendum, Measurable Compounds), and Contact Us / Support (General Inquiries, Request Technical Support, Global Offices). Use the main navigation at the top of any page to reach them; the site also offers English, 简体中文, and Deutsch, plus a Log in entry in the user account menu.
Company Information
The Company menu is the entry point for organizational and governance details. It lists:
- About Us — company overview
- ISO 9001:2015 Certification and Data Security and Compliance — quality and compliance credentials
- Corporate Social Responsibility
- Press Releases — announcements
- Leadership — with sub-pages for the Leadership Team and Board of Directors
- Careers — with Job Openings
If you need to verify Picarro's quality certification or review its leadership before a partnership or procurement decision, start here rather than with the product pages.
Technology and Measurement Information
The Our Technology menu covers how Picarro's instruments work and what they can measure:
- CRDS Technical Description — the core technology explanation (cavity ring-down spectroscopy)
- Picarro Patents
- Technical Addendum
- Measurable Compounds — the list of compounds the instruments can detect
The homepage frames this as "Beyond Measurements and Data": Picarro positions its offering as complete solutions for monitoring greenhouse gas (GHG) and volatile organic compounds (VOC), combining data analytics, expert guidance, and support. For instrument specifications, the Analytical Instruments area adds Products, Applications, and Service & Support, and the Resources area includes User Manuals, Data Sheets, Application Notes, Software Downloads, Video Tutorials, and Service Plans.
Support and Contact
Two separate paths exist depending on your need:
| Need | Where to go |
|---|---|
| Product documentation (manuals, data sheets, software) | Support > Resources |
| Technical help with an instrument | Support > Request Technical Support |
| General questions | Contact Us > General Inquiries |
| Regional or local contact | Contact Us > Global Offices |
| Partners and resellers | Partners |
A Webstore link also appears in the navigation, though the provided page content does not state pricing or whether an account is required to purchase — check the store page directly for those terms.
Practical Tips
- The Search function in the main navigation is the fastest route if you already know a term, such as a compound name or a document title.
- Industry-specific material sits under Solutions and Industries We Serve — for example, the Natural Gas Industry section covers methane detection, emissions measurement, leak survey, and pipe replacement, with a Natural Gas Knowledge Center and Regulatory Updates.
- Language can be switched from the top menu; the available options shown are English, Simplified Chinese, and German.
For a first visit, the Company and Our Technology menus answer most "who are they and how does it work" questions, while Support and Contact Us handle post-purchase and pre-sales inquiries respectively.