Where to Find Hospital Services and Referral Information on the KEM Hospital Website (kem.edu)

Patients and referring clinicians can find service and referral guidance on kem.edu through three main entry points: the For Patients section, the Departments listing, and the Information for referral of Patients page, with Patient Education Videos and Organ Donation information available as supporting resources. The site is the official home of King Edward Memorial (KEM) Hospital and Seth Gordhandas Sunderdas Medical College (GSMC) in Mumbai, so these pages sit alongside academic, admissions, and administrative content rather than in a separate patient portal.

Start with the "For Patients" section

The homepage groups its main navigation into audience-based blocks, including For Students, For Patients, Departments, and Hospital Management. The For Patients block is the intended starting point for service information. From there you can move into department-level pages to see which specialties exist and what each provides.

Use this path when you already know broadly what kind of care you need and want to confirm the hospital offers it.

Check the Departments listing for specific services

The Departments entry in the main navigation leads to the hospital's specialty listings. This is the practical way to confirm whether a given service exists before travelling or before writing a referral. Because KEM is a large teaching hospital attached to GSMC, departments are also tied to academic programs — expect department pages to mix clinical and teaching information.

A sensible check order:

1. Open Departments and locate the relevant specialty.
2. Note the department name exactly as listed, since referral correspondence usually needs it.
3. Return to For Patients for any general patient-facing guidance.

Use the dedicated referral page for referring patients

For clinicians sending a patient, the site provides a page titled Information for referral of Patients, linked from the main navigation. This is the specific resource for referral guidance, as opposed to general patient information. Pair it with the Departments listing so the referral names the correct specialty.

If you are referring for a service you cannot confirm on the site, the Contact Us page is the appropriate fallback rather than guessing at a department.

Supporting resources worth knowing about

The Notices and Recent Updates areas are mostly institutional — job advertisements, tender cancellations, academic session announcements, and research grant calls. They are not a reliable source of clinical service information, so do not treat them as a service directory.

What the site does not do

The homepage content does not present an online appointment booking flow, a searchable service directory with pricing, or a patient login area. The pricing signal present on the site relates to a tender notice for equipment purchase, not to patient charges. Do not assume published prices or online booking exist; confirm by contacting the hospital directly through Contact Us.

Practical sequence for a patient or referrer

• Patient seeking care: open For Patients, then Departments to confirm the specialty, then Patient Education Videos if you want preparatory information.
• Referrer: open Information for referral of Patients first, then Departments to name the correct unit, then Contact Us if anything is unresolved.
• Family considering donation: go directly to Organ Donation.

Because the site serves both a hospital and a medical college, always check that a page you land on is patient-facing rather than academic — admission notices and timetables appear prominently and are not service information.