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EnglishWhere to Find Inventory, Stock Lists, and Request a Quote on alumber.com
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On alumber.com, the three entry points you need are all reachable from the homepage: Search Inventory for product-level lookup, Stock Lists for downloadable availability lists, and the Quote Form linked from the homepage banner ("Want a quote? Fill out our Quote Form!") for pricing requests. Contact details — phone (814) 438-7888 and an email address — appear in the site header and on the Contact Us page, and existing account holders can use Customer Login in the footer.
Inventory and Stock Lists
American Lumber separates browsing from list-based checking, so pick the route that matches what you already know.
| If you want to… | Use | Where it lives |
|---|---|---|
| Look up a specific product | Search Inventory | Top navigation, under Hardwood Lumber |
| See what's currently available by category | Stock Lists | Top navigation, under Hardwood Lumber |
| Browse by origin | Domestic Hardwoods / Imported Hardwoods | Top navigation, under Hardwood Lumber |
| See how lumber is produced and graded | Production Pictures, Lumber Videos | Top navigation, under Hardwood Lumber |
The site states it supplies "almost all of the North American hardwood lumber species including red and white oak, ash, cherry, poplar, maple, hickory, alder and walnut," plus imported hardwood lumber from South America, Africa, and Asia. Domestic and imported stock are organized as separate sections, so start in the correct one before searching — a species that appears in one list may not appear in the other.
Expected result: Search Inventory returns matching items for a known species or product; Stock Lists gives you the broader availability picture. If a search comes back empty, check the other origin category before assuming the item is unavailable.
Requesting a Quote
The quote path is deliberately short:
- From the homepage banner, select the Quote Form link (also labeled "Request Quote" in the footer).
- Complete the form with your lumber requirements.
- Submit and wait for follow-up from the sales team.
The site does not publish turnaround times or pricing on the form itself, so treat the form as the start of a conversation rather than an instant price. If your request is time-sensitive, pair the form with a phone call — the number is listed in the header.
Contact and Account Access
- Phone: (814) 438-7888, shown in the site header.
- Email: listed in the header alongside the phone number.
- Contact Us page: linked in the top navigation and footer for general inquiries.
- Customer Login: in the footer, intended for existing account holders. The site does not describe what the portal contains, so new buyers should use the Quote Form or Contact Us instead.
The company also notes it is a member of The Baillie Group and sells under the Green Diamond brand — useful context if you are cross-checking suppliers or existing accounts.
Common Sticking Points
- Confusing inventory search with stock lists. Search Inventory is for targeted lookups; Stock Lists is for scanning availability. Using the wrong one is the most likely reason a buyer concludes something is out of stock.
- Missing the quote link. The Quote Form is promoted in the homepage banner rather than a standalone menu item, so it is easy to scroll past. The footer "Request Quote" link reaches the same place.
- Assuming the customer login is for everyone. It sits in the footer and is aimed at existing accounts; first-time buyers should go through the quote or contact route.
- Overlooking the imported range. The site explicitly covers Africa, Asia, and Central and South America in addition to North America, so check imported sections before sourcing a tropical species elsewhere.