Where to Find More Information or Get in Touch with De Dietrich

Updated

The fastest route to more information is the official website, dedietrich.com. Its main navigation is organized around four areas: Systems, Equipment, Services, and News. If your goal is to contact the company, start from the Services section — it is where the site details hands-on support such as field service, spare parts, and upgrade & refurbishment. The site does not publish a standalone contact page in the material reviewed here, so the practical path is to open the service page closest to your need and use the inquiry route offered there.

Main sections of the website

Section What you will find Best for
Systems Combined solid-liquid separation, drying, and mixing solutions Understanding integrated process lines
Equipment Individual process equipment Identifying a specific unit type
Services Upgrade & Refurbishment, Field service, Spare parts & Components, Trials & Rental, Trainings, Studies & Simulations Support, testing, and service inquiries
News Corporate, industry technology, and event updates Company background and recent activity

The homepage also states key figures — 340 years of heritage, 25 sites worldwide, and 1,400 people — which is useful context if you are evaluating the company rather than looking for a specific product.

Getting in touch through the service pages

The Services area is the most direct route for a commercial or technical inquiry, because each service page corresponds to a concrete request:

  • Upgrade & Refurbishment — for giving existing equipment a second life. This is the page linked from the site's own pricing-related link, so it is the natural entry point if your question concerns reworking installed equipment.
  • Field service — for on-site intervention; the site states expert fitter teams can intervene on-site anywhere in the world.
  • Spare parts & Components — described as fast stock dispatch.
  • Trials & Rental — for testing your products under real conditions before committing.
  • Trainings — for upskilling your teams.
  • Studies & Simulations — for optimizing yields.

Choose the page that matches your task, then use the inquiry option provided on that page. This avoids a generic contact form and puts your request in front of the relevant team.

Other information routes

  • Careers: the homepage includes a "Join our team" block pointing to career opportunities — use this only for job inquiries, not commercial ones.
  • News: corporate announcements (for example, the Best Managed Company award) and event notices such as Powtech 2026. The events listing is useful if you prefer to meet the company in person at a trade fair.
  • Company background: the "Learn more" links under the key numbers and the "Artisans of Progress" section explain the company's history and manufacturing philosophy.

Practical tips before you reach out

  1. Name the process, not just the product. The site frames its offer around solid-liquid separation, drying, and mixing. Stating your process step helps route your inquiry correctly.
  2. Mention whether the equipment already exists. If you own De Dietrich equipment, the Upgrade & Refurbishment or Spare parts pages are more relevant than a new-equipment inquiry.
  3. Ask about trials if your product is unproven. The Trials & Rental service exists specifically to test products under real conditions, which is often faster than a specification discussion.
  4. Check the news and events pages first if you want to speak with someone face to face — event participation is announced there.

The site does not publish direct email addresses or phone numbers in the material reviewed, so rely on the inquiry options within each service page rather than searching for a contact block that may not exist.