Where to Find New Arrivals, Specials, and Customer Care on Surroundings.com
Updated
Surroundings.com puts all three in the same place: the homepage. New arrivals and the full centerpiece catalog are linked from the main intro text, the "Today's Specials!" and newsletter sign-up sit in the top banner area, and customer care is listed as a phone number and email near the top of the page. If you only need one thing, use the table below to jump straight to it.
Quick reference
| What you need | Where it is on the site | What you'll find |
|---|---|---|
| New products | "Shop New Arrivals" link in the homepage intro | Newly added centerpieces and elements |
| Full catalog | "Browse All Centerpieces" link in the homepage intro | All centerpieces, vases, bowls, fillers, candles |
| Deals | "Today's Specials!" in the top banner; "CENTERPIECE SALE" in the navigation | Current promotions and discounted centerpieces |
| Coupons and promos | "Join Newsletter Get coupons & promos — Click Here" banner | Email sign-up that delivers coupons and promo codes |
| Customer care | Phone (971) 825-6888 and the Customer Care email address, shown at the top of the page | Order help and product questions |
New arrivals and browsing the catalog
The homepage intro ends with two direct paths: Shop New Arrivals and Browse All Centerpieces. Use New Arrivals when you want to see what has been added recently; use Browse All Centerpieces when you're planning a full tablescape and want the complete range.
The catalog is organized into these sections, which also appear in the top navigation:
- Centerpieces
- Vases & Bowls
- Vase Fillers
- Candles
- For the Spirit
- Frills
If you already know the look you want, the navigation is faster than scrolling the featured products. The homepage's "Featured Products" grid is a sample of popular items, not the full inventory — for example, the Glendale White Cement Bowl at $18.60, the Liv Bud Vase set of 3 at $14.90, and the Tegan Centerpiece Bowl at $12.90. Treat those as a starting point, then move to the category pages for the rest.
Specials and coupons
Two separate things live here, and they work differently:
- Today's Specials! is a link in the top banner. It shows current discounted items — check it before you build a cart, since the price you see on a product page may not reflect a running special.
- The newsletter sign-up ("Join Newsletter Get coupons & promos — Click Here") is how you get coupon codes and promo announcements sent to you. Signing up doesn't discount your current order; it puts future offers in your inbox.
There is also a CENTERPIECE SALE entry in the navigation, which groups sale centerpieces in one place. If you're price-sensitive, start there rather than in New Arrivals.
Reaching customer care
Customer care is listed at the top of the page in two forms:
- Phone: (971) 825-6888
- Email: the Customer Care address shown beside the phone number
Use the phone for time-sensitive questions like order status or a bulk event order; use email for product questions where you want a written answer you can refer back to. The site notes it has supplied centerpieces and elements to individuals and companies for events across the country, so if you're ordering for a large event, it's worth contacting care before placing a large order to confirm availability.
A practical order of operations
For an event tablescape, this sequence saves time:
- Check Today's Specials! and CENTERPIECE SALE first to see what's already discounted.
- Go to Browse All Centerpieces (or the specific category) and shortlist bowls, vases, and fillers.
- Compare items on the same dimensions — price, material, and whether the piece is designed for floating candles. For example, the Tegan Centerpiece Bowl is described as ceramic with hand-thrown texture for floating candles, while the Dome Glass Bud Vase at $6.60 is sized for a single stem. Mixing those two purposes in one arrangement is a common mismatch.
- Sign up for the newsletter before checkout only if you plan to order again — the coupon arrives by email, not instantly at checkout.
- Call or email customer care if you need quantities confirmed for a date-specific event.
The main pitfall is assuming the featured products grid is the whole store. It isn't — the category navigation and the "Browse All Centerpieces" link are where the full range lives, and the sale pages are where the current prices are.