Where to Find New Arrivals, Specials, and Customer Care on Surroundings.com

Updated

Surroundings.com puts all three in the same place: the homepage. New arrivals and the full centerpiece catalog are linked from the main intro text, the "Today's Specials!" and newsletter sign-up sit in the top banner area, and customer care is listed as a phone number and email near the top of the page. If you only need one thing, use the table below to jump straight to it.

Quick reference

What you need Where it is on the site What you'll find
New products "Shop New Arrivals" link in the homepage intro Newly added centerpieces and elements
Full catalog "Browse All Centerpieces" link in the homepage intro All centerpieces, vases, bowls, fillers, candles
Deals "Today's Specials!" in the top banner; "CENTERPIECE SALE" in the navigation Current promotions and discounted centerpieces
Coupons and promos "Join Newsletter Get coupons & promos — Click Here" banner Email sign-up that delivers coupons and promo codes
Customer care Phone (971) 825-6888 and the Customer Care email address, shown at the top of the page Order help and product questions

New arrivals and browsing the catalog

The homepage intro ends with two direct paths: Shop New Arrivals and Browse All Centerpieces. Use New Arrivals when you want to see what has been added recently; use Browse All Centerpieces when you're planning a full tablescape and want the complete range.

The catalog is organized into these sections, which also appear in the top navigation:

  • Centerpieces
  • Vases & Bowls
  • Vase Fillers
  • Candles
  • For the Spirit
  • Frills

If you already know the look you want, the navigation is faster than scrolling the featured products. The homepage's "Featured Products" grid is a sample of popular items, not the full inventory — for example, the Glendale White Cement Bowl at $18.60, the Liv Bud Vase set of 3 at $14.90, and the Tegan Centerpiece Bowl at $12.90. Treat those as a starting point, then move to the category pages for the rest.

Specials and coupons

Two separate things live here, and they work differently:

  • Today's Specials! is a link in the top banner. It shows current discounted items — check it before you build a cart, since the price you see on a product page may not reflect a running special.
  • The newsletter sign-up ("Join Newsletter Get coupons & promos — Click Here") is how you get coupon codes and promo announcements sent to you. Signing up doesn't discount your current order; it puts future offers in your inbox.

There is also a CENTERPIECE SALE entry in the navigation, which groups sale centerpieces in one place. If you're price-sensitive, start there rather than in New Arrivals.

Reaching customer care

Customer care is listed at the top of the page in two forms:

  • Phone: (971) 825-6888
  • Email: the Customer Care address shown beside the phone number

Use the phone for time-sensitive questions like order status or a bulk event order; use email for product questions where you want a written answer you can refer back to. The site notes it has supplied centerpieces and elements to individuals and companies for events across the country, so if you're ordering for a large event, it's worth contacting care before placing a large order to confirm availability.

A practical order of operations

For an event tablescape, this sequence saves time:

  1. Check Today's Specials! and CENTERPIECE SALE first to see what's already discounted.
  2. Go to Browse All Centerpieces (or the specific category) and shortlist bowls, vases, and fillers.
  3. Compare items on the same dimensions — price, material, and whether the piece is designed for floating candles. For example, the Tegan Centerpiece Bowl is described as ceramic with hand-thrown texture for floating candles, while the Dome Glass Bud Vase at $6.60 is sized for a single stem. Mixing those two purposes in one arrangement is a common mismatch.
  4. Sign up for the newsletter before checkout only if you plan to order again — the coupon arrives by email, not instantly at checkout.
  5. Call or email customer care if you need quantities confirmed for a date-specific event.

The main pitfall is assuming the featured products grid is the whole store. It isn't — the category navigation and the "Browse All Centerpieces" link are where the full range lives, and the sale pages are where the current prices are.